Best Infill Options for Pet Friendly Artificial Grass in Arizona

Dog playing turf Peoria, AZ

Artificial turf infill is that vital granular layer nestled between your turf fibers, working hard to stabilize blades, cushion your beloved pets, and significantly impact temperature, drainage, and odors. Choosing the right infill is absolutely crucial for pet-friendly artificial grass here in Arizona. With our intense sun, soaring temperatures, and seasonal monsoon rains, certain artificial grass infill options simply perform better. This guide will walk you through how safety, cooling, and odor control all come together in our unique climate. You’ll discover the top infill materials perfect for dog areas, how innovative cooling infill technologies can actually lower surface temperatures, odor-control strategies that truly work for dog urine, and practical installation and maintenance timelines specifically for Arizona conditions. We’ll compare pet-safe options like zeolite, silica sand, cork, TPE, and organic blends, linking each material to key performance attributes such as drainage, compaction resistance, and lifespan. Our easy-to-follow lists and decision guides make choosing a breeze, whether you’re planning a whole-yard install, a dedicated dog run, or a commercial kennel. Plus, our step-by-step maintenance schedules set clear expectations for keeping your turf fresh and clean. Dive in to discover our vetted selection criteria and region-specific recommendations so you can minimize heat stress and odors, keeping your furry friends safe and comfortable.

Discovering the Best Pet-Friendly Artificial Grass Infill Types for Arizona

The type of infill you choose directly impacts the safety, cooling performance, odor control, drainage, and long-term cost of your pet-friendly artificial grass in Arizona. Selecting from the top options means finding that perfect balance of attributes for your specific needs. Arizona homeowners should always prioritize non-toxic materials with excellent permeability and low compaction. This ensures proper drainage during monsoon season, preventing the anaerobic bacterial growth that leads to unpleasant odors. Cost and lifespan are important trade-offs to consider: while mineral sand is budget-friendly and durable, it can retain more heat. Zeolite, on the other hand, excels at adsorbing odors and aids in cooling, but it comes at a higher cost and needs occasional replenishment. Our quick rundown below highlights the most relevant infill materials for dog-friendly turf in Arizona, with concise pros for each to help you compare at a glance.

Our top pet-friendly infill types, in brief:

  • Zeolite: A natural mineral that effectively adsorbs ammonia and significantly reduces odors; offers moderate cooling and excellent drainage.
  • Silica (silicon dioxide) sand: Durable and cost-effective, providing essential ballast and stability, though it has moderate heat retention.
  • Cork: An organic, lighter, and more insulating option that feels cooler to the touch, but may break down faster with heavy use.
  • TPE (thermoplastic elastomer): A soft, synthetic infill offering superior cushioning and low compaction; ideal for high-traffic pet zones.
  • Organic blends (cork + coconut or composted materials): Boast a lower thermal mass and eco-friendly odor mitigation, but typically require more frequent top-ups.

This concise bulleted list gives you a high-level view of each infill’s strengths. Next, we’ll present a clear comparison table to map out the safety, cooling, and maintenance attributes crucial for making smart, Arizona-specific decisions.

Different infill materials truly perform across a spectrum of attributes, all highly relevant to dog owners and our unique Arizona climate conditions.

Infill TypeSafety & Non-ToxicityCoolingOdor ControlDrainageTypical Lifespan
ZeoliteNatural mineral; low-toxicityModerate; adsorbs moistureHigh — adsorbs ammoniaHigh5–8 years with replenishment
Silica sandInert mineral; verify purityLow-moderate heat retentionLow unless coatedHigh8–12 years
CorkOrganic, non-toxicGood — lower thermal massModerate — biodegradable adsorptionModerate3–6 years
TPEManufactured, non-toxic grades availableModerate, depends on colorLow-moderateHigh6–10 years
Organic blendsNon-toxic if processedGenerally goodModerate-high initiallyVariable2–5 years

This table clearly lays out the trade-offs: zeolite is fantastic for odors and drainage but comes at a higher price, while sand offers longevity but tends to hold more heat. In the next section, we’ll dive into how to verify non-toxicity and what you can expect regarding durability.

Which Non-Toxic Infill Materials Are Truly Safe for Your Dogs?

When we talk about non-toxic infill for dog-friendly artificial grass, we mean materials completely free of known heavy metals, PAHs, harmful VOCs, and other contaminants that could be transferred through licking, ingestion, or prolonged skin contact. Practical and safe choices include zeolite, high-purity silica sand, cork, certified TPE, and properly processed organic blends. Each offers a unique safety profile and should come with manufacturer test data or third-party certification. When you’re evaluating safety, always ask for material safety data sheets (SDS/MSDS) and look for third-party testing that specifically checks for heavy metals and volatile organic compounds. Confirming low chemical risk and stable physical particles significantly reduces ingestion hazards for your dogs and supports their long-term health, which is especially vital in Arizona where intense heat can actually increase chemical volatilization.

Verifying safety through thorough documentation and sampling truly reduces uncertainty and ensures you’re making a pet-first selection. Our next subsection will explain how infill impacts durability and comfort over time.

How Do Different Infill Options Impact Turf Durability and Your Pet’s Comfort?

The infill’s particle size, density, and resilience are key players in determining compaction resistance, cushioning, and turf fiber wear. Together, these factors dictate your turf’s expected lifespan and, most importantly, your pet’s comfort. Denser mineral sand offers excellent stability and slows fiber movement, but it can also increase surface hardness and heat retention, which can be tough on dogs during those scorching Arizona days. Softer infills like TPE or cork provide much-improved shock absorption and paw-friendly cushioning, though they might compact more under heavy dog traffic or need more frequent replenishment. The angularity and resilience of the particles influence how well the blades stand up and how quickly the infill settles; generally, rounder particles resist compaction better. Keeping an eye on indicators like localized compaction, blades that aren’t standing upright, and increased heat or odor will help you know when it’s time for maintenance and replenishment, before performance really starts to decline.

Understanding these durability and comfort trade-offs helps you perfectly align your infill choice with your pet’s habits and our Arizona climate. Next, we’ll dive into cooling-specific infill mechanisms designed for Arizona’s intense heat.

How Cooling Infill Boosts Artificial Grass Comfort in Arizona’s Sizzling Climate

Innovative cooling infill technologies are designed to reduce surface temperature by utilizing materials with low thermal mass, high reflectivity, or moisture-activated properties. These clever mechanisms work to lower radiant heat transfer, significantly improving your pet’s comfort on those scorching Arizona days. Reflective or light-colored granules effectively bounce more solar radiation away, while moisture-retaining infill cleverly uses evaporative cooling. Some advanced phase-change additives can even absorb heat during peak sun and release it slowly. Typical performance varies, but in Arizona, you can reasonably expect surface temperature reductions of several degrees Fahrenheit under direct sun, especially when combined with shading or intermittent watering. Cooling infill truly shines as part of an integrated approach that includes shade structures, proper base materials, and regular maintenance to keep those reflective properties or moisture-carrying capacities at their best.

Our next subsection will list the primary cooling infill approaches and the key selection criteria relevant to Arizona installations.

What Are the Top Cooling Infill Products for Artificial Turf in Arizona?

Cooling infill solutions generally fall into a few smart categories: light-colored mineral granules, moisture-retaining zeolite and clay blends, engineered synthetics with high reflectivity, and cutting-edge additives like phase-change microcapsules. For Arizona, your selection criteria should absolutely include UV stability to prevent breakdown under our intense sunlight, particle color and reflectance to minimize solar absorption, and pet-safety certification to ensure complete non-toxicity. For dog areas, it’s vital to prioritize infill that perfectly balances reflectivity with excellent drainage, so evaporative cooling doesn’t compromise sanitary conditions. Always seek out products specifically designed to withstand high UV exposure and to maintain their cooling characteristics without needing frequent replacement, which ultimately helps reduce your long-term costs.

Choosing the right cooling infill sets realistic expectations for temperature reductions and often requires complementary measures like irrigation or shade to truly maximize comfort for your pets, which we’ll explain next.

How Does Cooling Infill Help Keep Your Pets Cooler?

Cooling infill works its magic by reducing surface temperature, either by reflecting incoming solar energy or by enabling evaporative cooling through retained moisture. The fantastic result is significantly lower radiant heat transfer to your dog’s paws and belly. Measurable reductions depend on the specific material and context, but combining cooling infill with partial shade and occasional surface wetting can reduce turf temperature by a noticeable 5–15°F compared to dark, untreated infill under full sun. The pet-centric benefits are huge: reduced paw burn risk, lower heat stress during midday, and a much more comfortable play surface during cooler morning and evening hours. To maintain peak cooling performance, remember to schedule regular brushing, debris removal, and periodic replenishment to prevent compaction that can diminish both reflectivity and moisture retention.

This deep dive into the mechanisms leads us perfectly into odor-control strategies that work hand-in-hand with cooling and drainage to keep your pet areas wonderfully sanitary.

Cooling ApproachMechanismTypical Surface ReductionMaintenance Needs
Light-colored mineral granulesReflects solar radiation3–8°FOccasional top-up, UV monitoring
Moisture-retaining zeolite/clayEvaporative cooling via moisture adsorption5–12°F (with moisture)Replenish adsorbent, avoid saturation
Reflective engineered syntheticsHigh albedo surfaces4–10°FUV-resistant selection, cleaning
Phase-change additivesAbsorb heat during peak sun6–15°F (product-dependent)Stable microcapsule integrity checks

This table clearly compares cooling infill mechanisms and their practical upkeep. While cooling can significantly improve comfort, it absolutely must be paired with excellent drainage and odor control to be fully effective and truly pet-friendly.

Effective Odor Control Solutions for Artificial Grass Used by Dog Owners

Pet-safe cleaning products Peoria, AZ

Truly controlling pet odors means integrating smart infill choices, powerful enzymatic cleaners, optimized drainage, and a consistent cleaning schedule. Our odor control strategy focuses on preventing that stubborn ammonia build-up from urine and stopping bacterial growth in moist pockets. Zeolite and certain organic infills are fantastic at adsorbing ammonia, significantly reducing immediate odors, while enzymatic cleaners expertly break down organic waste and limit those pesky bacterial food sources. Excellent base construction and sloped grading are key to reducing urine and water pooling, which in turn limits the anaerobic bacterial growth that causes persistent smells. For Arizona, our dry heat can actually help reduce bacterial proliferation on sunny surfaces, but shaded or poorly draining areas remain odor-prone and definitely need proactive treatment.

Below, you’ll find a helpful table comparing odor-control options by their effectiveness, application frequency, and pet-safety implications, designed to guide owners in selecting the perfect combined approach.

Which Infill Types Offer the Best Odor Neutralization for Dog Runs?

Infill materials like zeolite and certain activated mineral blends truly excel at ammonia adsorption, making them top-tier choices for dog runs where concentrated urine events are common. Their porous mineral structure effectively traps nitrogenous compounds, dramatically reducing volatile odors. Organic infills might initially help mask odors through biodegradation, but they can become less effective over time and may need more frequent replacement. Coated sand blends with odor-adsorbing additives can offer a good balance of cost and performance, but always verify those coatings for pet-safety. Combining a powerful odor-adsorbing infill with routine enzymatic cleaning provides the most practical and long-lasting control without introducing any harmful chemicals to your pet areas.

Ranking and combining these infill types helps us tailor the perfect solutions for heavy-use dog runs. Our next subsection provides a clear maintenance schedule to keep those odors firmly under control.

Odor-Control OptionEffectivenessApplication FrequencyPet-Safety & Drainage Impact
Zeolite infillHighReplenish annually or as neededSafe, high permeability
Enzymatic cleanersHigh for organic breakdownSpot-clean daily/weekly; deep clean quarterlyPet-safe when labeled; no impact on drainage
Baking soda treatmentsModerate, temporary neutralizationSpot or weekly useSafe; may affect microbial balance
Antimicrobial infill additivesModerate-high initiallyVaries by productVerify non-toxicity; may influence drainage slightly

This comparison clearly shows that zeolite combined with enzymatic cleaners forms a practical and powerful base strategy. Combining options provides excellent redundancy, especially for high-usage areas.

How to Maintain Artificial Grass to Keep Pet Odors at Bay?

A consistent cleaning schedule is your best friend for preventing odor accumulation and extending the life of your infill. We recommend daily spot checks for feces and any heavily soiled spots, weekly rinses or spot enzymatic treatments for urine areas, monthly brushing to redistribute infill, and a quarterly deep-cleaning with pet-safe enzymatic products. For high-traffic or dedicated dog run areas, consider a quarterly inspection of infill depth and compaction, along with an annual replenishment of odor-adsorbing infill like zeolite. Absolutely avoid chlorine-based disinfectants, as they can harm both your turf backing and your pets. Instead, always use labeled enzymatic or biological cleaners specifically designed to break down organic waste. When in doubt, professional restorative cleaning can work wonders, removing embedded residues and restoring drainage pathways before odors become a chronic problem.

This maintenance routine keeps your pet areas wonderfully sanitary and fully supports infill performance. The next section will narrow down our recommendations for those heavy-use zones.

Effective odor control truly requires a consistent schedule and targeted products:

  1. Daily: Promptly remove solid waste and inspect for any pooling or heavily soiled spots.
  2. Weekly: Rinse problem areas thoroughly and apply enzymatic cleaner according to product instructions.
  3. Monthly: Brush your turf to redistribute infill evenly and check for any compaction or bald spots.
  4. Quarterly: Perform a deep-clean with a pet-safe enzymatic wash and carefully check the infill depth.

Which Infill Options Are Best for Dog Runs and High-Traffic Pet Areas in Arizona?

Dog runs and heavy-use pet areas demand infill that offers superior abrasion resistance, low compaction, robust drainage, and reliable odor control. This ensures they can withstand frequent activity while remaining perfectly sanitary in Arizona’s challenging environment. We highly recommend prioritizing TPE and zeolite blends or coated silica with odor-adsorbing additives. These options provide excellent cushioning, permeability, and effective odor management without excessive heat retention. Base preparation is equally critical: a properly graded permeable aggregate base and strong edge restraint are essential to prevent infill loss and pooling during monsoon storms, maintaining those vital sanitary conditions. For commercial or high-intensity kennels, consider more frequent infill replacement schedules and professional cleaning to preserve peak performance under constant use.

Our quick decision guide below helps you match the ideal infill to three common use-cases, so you can select the perfect balance of durability, comfort, and sanitation for your needs.

What Makes an Infill Perfect for Heavy Use and Active Pets?

An ideal infill for heavy use truly combines abrasion resistance, a low tendency for compaction, high permeability for rapid drainage, and inherent or additive-based odor control. These crucial attributes work together to minimize maintenance frequency and ensure a consistently comfortable play surface. Performance benchmarks include minimal compaction even after repeated paw traffic, the ability to drain several inches per hour to handle monsoon runoff, and excellent odor adsorption capacity to effectively limit ammonia emissions. Clear signs of failing infill include visible compaction, poor drainage, turf matting, and recurring odors—all indicators that it’s time for replenishment or professional restoration. Choosing materials rigorously tested for compaction resistance and confirmed safe for animals significantly reduces both downtime and potential health risks.

Understanding these performance attributes streamlines your product selection and helps you plan maintenance intervals, which we’ll detail next.

How to Choose Infill That Ensures Excellent Drainage and Cleanliness?

Particle size distribution and permeability ratings are key to how quickly urine and stormwater move through your turf system. For dog runs, always choose coarse, uniformly graded infill with high permeability to effectively prevent pooling. Your base construction—using permeable aggregate and correct slope grades—beautifully complements the infill by channeling water away from high-traffic zones and preventing those problematic anaerobic pockets. Simple infiltration testing during your site evaluation (for example, timed water application and observing for run-off) will verify whether your chosen infill and base truly meet your drainage goals. Proper edge restraints and periodic brushing also play a vital role in preventing sediment migration that can clog pores and reduce drainage over time.

Applying these smart installation and testing practices significantly reduces sanitary risks and perfectly complements your infill selection. The next section will explore why avoiding toxic materials is so important for your pet’s health.

Your decision matrix for dog runs vs. whole yard vs. commercial kennels:

  1. Small private dog run: Opt for a TPE or zeolite blend for superior comfort and odor control.
  2. Whole-yard installation: Consider a mixed silica sand with spot zeolite top-ups for a budget-friendly balance.
  3. Commercial kennel: Choose high-drainage engineered infills, paired with a strict maintenance schedule and professional cleaning.

Why Non-Toxic Artificial Grass Infill is Essential for Pet Health in Arizona

Non-toxic infill is absolutely crucial because your pets have frequent skin contact, often lick surfaces, and may even ingest small amounts of infill. Here in Arizona’s intense heat, chemical volatility and concentrated urine events can significantly increase exposure risks. Avoiding infill that contains heavy metals, PAHs, or unsafe additives dramatically reduces the chance of chronic low-level exposure and acute irritation. Pet health concerns can include skin irritation, gastrointestinal upset, and potential longer-term risks from repeated exposure, especially when materials break down under harsh UV stress. Verifying product chemistry and choosing infill with transparent third-party testing minimizes health uncertainties and perfectly aligns with proactive, preventive pet care.

Next, we’ll outline specific chemicals and materials pet owners should definitely avoid, and how to check for safer alternatives.

What Chemicals or Materials Should Pet Owners Absolutely Avoid in Infill?

Always avoid crumb rubbers or recycled materials that lack transparent testing, as some have been found to contain heavy metals, PAHs, and unknown VOC profiles. These contaminants are major red flags for pet exposure. Steer clear of coatings or additives without documented non-toxic certifications, and be wary of products with ambiguous “proprietary blends” that don’t clearly disclose their content. Instead, always prefer materials with clear SDS/MSDS documentation and third-party lab results specifically for heavy metals and volatile organics. Selecting infill with verifiable safety data significantly reduces the risk of toxic exposure and provides invaluable peace of mind for owners in hot climates where material breakdown can accelerate.

Identifying these red-flag materials will empower you to ask the right questions of vendors and request the independent tests you need, which we’ll discuss next.

Crumb Rubber Infill in Synthetic Turf: Chemical Concerns and Alternatives

Crumb rubber is used as infill material which contains toxic chemicals present in tyre. Some of the drawbacks of these materials can be solved by modifications in materials like by introduction of TPE –thermoplastic elastomer, which has been presented in this paper.

  • Enzyme Cleaners: OxyTurf, SCOE 10X, Odormute, Odoban, PET Stain-Off! and others. Follow manufacturer’s instructions for application. These cleaners can be purchased from many online sources.

How to Verify the Safety of Artificial Grass Infill Products?

To truly verify safety, always request the SDS/MSDS, ask for third-party laboratory test reports for heavy metals and VOCs, and look for recognized certifications that apply to pet- or consumer-safety. These documents are your proof of supplier transparency and product stability. Don’t hesitate to ask suppliers specific questions: Has the product been tested under intense UV exposure? Are there results for leachate testing after simulated weathering? If documentation seems insufficient, consider independent sample testing focused on heavy metals, PAHs, and common VOCs. Keep clear records of all testing and certifications to ensure that any future maintenance or infill replenishment uses the exact same validated materials.

This comprehensive verification checklist empowers buyers to choose safer infill and significantly reduces future risk. The following section will explain how to select and install the very best infill for Arizona conditions.

Your essential checklist for safety verification:

  1. Request SDS/MSDS: Confirm complete ingredient transparency and hazard classifications.
  2. Obtain third-party test reports: Look specifically for heavy metals, PAHs, and VOCs analysis.
  3. Ask about UV/weathering tests: Ensure the material will remain stable and safe in our intense Arizona sun.
  4. Consider independent sampling: When in doubt, it’s always wise to run a lab test on a product sample.

How to Select and Install the Best Infill for Pet-Friendly Artificial Grass in Arizona

Selecting and installing the perfect infill starts with clearly assessing your use case (is it a dog run or a whole yard?), confirming material safety, and designing a permeable base that can expertly handle monsoon runoff. Your installation specifications directly influence long-term odor control, cooling performance, and the overall longevity of your infill. Key selection steps include choosing a pet-safe infill with excellent odor adsorption and compaction resistance, meticulously planning your base depth and slope for rapid drainage, and specifying UV-stable products. During installation, ensure an even distribution of infill, use correct compaction techniques that *avoid* over-compaction, and finish with a thorough brush to set the blades upright. Finally, document your maintenance intervals and schedule annual inspections to replenish infill before performance ever deteriorates.

The following numbered checklist outlines both contractor-level and homeowner actions to ensure optimal performance and complete pet safety.

What Are Our Key Installation Tips for Optimal Infill Performance?

Critical installation details include a properly compacted permeable aggregate base with sufficient slope for effective runoff, consistent infill distribution to the manufacturer’s specified depth, and robust edge restraints to keep infill contained, even under heavy use. Always use compaction methods that achieve stability without compressing the infill into a non-permeable mass; over-compaction will significantly reduce drainage and cooling performance. Confirm UV resistance and pet-safety documentation for all materials *before* installation, and don’t hesitate to demand post-installation testing of infiltration rates. Regular inspection of seams, edges, and high-wear spots is crucial to prevent small issues from escalating into systemic problems.

These contractor-level tips are designed to protect your investment and maintain your pet’s comfort, leading naturally to the question of how often you’ll need to replenish your infill.

How Often Should Infill Be Replenished or Maintained for Pet Areas?

Maintenance frequency truly depends on your traffic level and the type of infill you’ve chosen. Low-traffic yards typically need monthly spot cleaning and annual infill checks. Medium-traffic properties benefit from quarterly inspections and partial top-ups every 1–2 years, while heavy-use dog runs may require monitoring every 3 months and annual or even semi-annual replenishment. Clear signs that replenishment is needed include visible compaction, increased odors despite regular cleaning, reduced blade support, and slower drainage. You can perform basic replenishment by loosening compacted areas with a stiff brush, redistributing infill, and adding material to specified levels, or you can hire professionals for larger-scale restorative work. Establishing a maintenance calendar aligned with Arizona’s seasonal patterns ensures your turf performs beautifully through both extreme heat and monsoon events.

These timelines help owners budget and plan for long-term upkeep. After implementing these practices, many installers and landscapers, like us, can provide site-specific quotes and consultations.

Sunburst Landscaping proudly offers expert consultation and site-specific assessment services for homeowners and property managers evaluating infill choices for pet areas. A professional site visit from our team can verify your base drainage, recommend the perfect infill blends tuned for heavy use, and provide a clear cost estimate for installation or restorative services, all tailored to Arizona’s unique heat and monsoon cycles. Requesting a consultation with us provides measurable benefits: accurate infiltration testing, thorough pet-safety verification of selected materials, and a comprehensive maintenance plan that significantly reduces long-term odor and cooling issues. For property owners who prefer a hands-off approach, engaging our professional team ensures all specifications are met and material performance perfectly matches your expectations.

This service-oriented option beautifully complements the DIY guidance above and is especially valuable for high-traffic or complex sites that truly require specialized base work and testing.

Your installation step-by-step checklist:

  1. Assess site: Conduct an infiltration test, verify slope, and map out shaded vs. sunny areas.
  2. Prepare base: Install permeable aggregate, compact it to spec, and set your edge restraints securely.
  3. Install turf: Secure seams, ensure correct blade orientation, and verify drainage channels are clear.
  4. Apply infill: Distribute to the specified depth, brush to set blades upright, and test for proper compaction.

Following these steps diligently significantly reduces the risk of early failures and ensures long-term pet comfort.

Sunburst Landscaping is also here to provide targeted quotes and professional installation for dog runs and heavy-use pet areas, including expert base preparation and personalized infill selection recommendations. A tailored quote from us clarifies material costs, recommended maintenance intervals, and the expected lifespan for your chosen infill under Arizona conditions. Professional installation minimizes common mistakes—such as incorrect base depth or infill over-compaction—that can undermine drainage and cooling, and provides you with a clear maintenance schedule to keep your pet areas safe and wonderfully comfortable.

This commercial support is thoughtfully designed to supplement the owner-focused instructions in this article and helps translate technical specifications into beautifully executed projects.

Maintenance intervals summary:

  1. Daily: Remove solids and inspect the area.
  2. Weekly: Rinse spots and apply enzymatic cleaner as needed.
  3. Monthly: Brush and redistribute infill; inspect drainage thoroughly.
  4. Annually: Conduct a full inspection and infill top-up, or schedule professional restorative cleaning.

Adhering to this schedule perfectly balances performance and cost while diligently protecting your pet’s health.

Sunburst Landscaping is readily available to provide site-specific recommendations and cost estimates for owners who desire a tailored plan for their pet-friendly artificial grass in Arizona. Our expert assessments focus on perfectly matching infill to your specific use-case, rigorously verifying non-toxic materials, and designing robust drainage systems that prevent odor and pooling problems. Requesting a professional recommendation from our team can significantly shorten your learning curve and ensure your chosen infill and installation specs deliver the expected cooling, durability, and sanitary outcomes you desire.

This invitation aims to provide practical next steps for readers ready to transform knowledge into a beautifully executed, pet-friendly turf installation.

Frequently Asked Questions

Why is proper drainage so important for artificial grass infill with pets?

Drainage is absolutely crucial for artificial grass infill, especially in Arizona where our monsoon rains can quickly lead to water pooling. Excellent drainage prevents moisture buildup, which can otherwise create a breeding ground for bacteria and unpleasant odors. Infill materials with high permeability, like zeolite or silica sand, allow urine and rainwater to pass through quickly, significantly reducing the risk of anaerobic conditions that cause those stubborn smells. Ensuring good drainage also helps maintain the integrity and longevity of your turf, making it a much more comfortable space for your pets.

How can I tell if my artificial grass infill needs a refresh?

Signs that your artificial grass infill needs replenishing include visible compaction, reduced drainage, and an increase in odors despite your regular cleaning efforts. If your turf feels hard underfoot or if the grass blades appear flattened, it’s a good indicator that the infill has compacted too much. Additionally, if you notice water pooling after rain or cleaning, it suggests that your drainage system is compromised. Regular inspections every few months can help you spot these issues early, allowing for timely replenishment and maintenance to keep the area safe and comfortable for your furry friends.

Are there any eco-friendly options for artificial grass infill that are safe for pets?

Yes, absolutely! There are several fantastic eco-friendly options for artificial grass infill that are both safe for your pets and kind to the environment. Organic blends, such as those crafted from cork, coconut husk, or composted materials, offer effective cooling and odor control while being completely biodegradable. Additionally, infills like zeolite are natural minerals that excel at odor absorption without relying on harmful chemicals. Choosing eco-friendly infill not only supports sustainability but also guarantees a safer play area for your pets, reducing the risk of exposure to toxic substances sometimes found in synthetic materials.

What maintenance practices can help extend the life of my artificial grass infill?

To truly extend the life of your artificial grass infill, we recommend implementing a consistent maintenance routine that includes regular cleaning, brushing, and inspections. Daily removal of solid waste and weekly rinsing of urine spots can effectively prevent odor buildup. Monthly brushing helps redistribute infill and keeps those blades standing upright, while quarterly deep cleaning with pet-safe enzymatic products can eliminate embedded residues. Furthermore, annual inspections to check for compaction and replenishing infill as needed will ensure optimal performance and longevity, keeping your turf safe and wonderfully comfortable for your pets.

How does the choice of infill impact the temperature of artificial grass?

The choice of infill significantly impacts the surface temperature of artificial grass, especially in hot climates like ours in Arizona. Infill materials with low thermal mass, such as light-colored granules or moisture-retaining blends, can actively help reduce heat absorption and keep the surface much cooler. For instance, reflective engineered synthetics can lower temperatures by bouncing solar radiation away, while moisture-activated infills can provide refreshing evaporative cooling. Selecting the right infill not only enhances comfort for your pets but also significantly minimizes the risk of heat stress during those peak sun hours.

What are the benefits of using enzymatic cleaners for artificial grass?

Enzymatic cleaners offer a host of benefits for maintaining artificial grass, particularly in pet areas. These powerful cleaners break down organic waste, such as urine and feces, effectively neutralizing odors and preventing bacterial growth. Unlike traditional cleaners, enzymatic products are completely pet-safe and do not contain harsh chemicals that could harm your turf or your beloved animals. Regular use of enzymatic cleaners can help you maintain a sanitary environment, reduce the frequency of deep cleaning, and prolong the life of your infill by preventing the buildup of harmful substances.

Ready to Create Your Pet-Friendly Oasis?

Choosing the right infill for your pet-friendly artificial grass in Arizona is key to ensuring a safe, comfortable, and odor-free environment for your furry family members. By prioritizing non-toxic materials with effective cooling and drainage properties, you can truly enhance your outdoor space while minimizing those pesky maintenance challenges. Explore our expert recommendations and tailored solutions to find the perfect infill that meets all your needs. Contact us today to learn more about how we can help you create that perfect pet-friendly paradise right in your backyard!

Terms of Use

Effective Date: July 4, 2023

Welcome to https://sunburstlandscaping.com (the “Website”). This Terms of Use Agreement (the “Agreement”) is made and entered into by and between you and Sunburst Landscaping (the “Company”, “us”, “we”, or “our”). This Agreement sets forth the terms and conditions that govern your use of and access to the Website and any products, materials, and services provided by or on the Website (collectively, the “Services”).

1. Acceptance of this Agreement.

1.1 Acceptance Through Using or Accessing the Services.

Please review the following terms carefully. By accessing or using the Services (or by clicking on “accept” or “agree” to this Agreement when prompted), you agree to be bound by the terms and conditions of this Agreement on behalf of yourself or the entity or organization that you represent. If you do not agree to the terms and conditions of this Agreement, you may not use or access the Services and must exit the Website immediately.

1.2 Eligibility Requirements to Use or Access the Services.

To use the Website or any other Services, you must be (i) at least [13] [18] years old [Pick age 13 or 18 as needed], (ii) a resident of the United States, and (iii) not a competitor of or using the Services for purposes that are competitive with the Company.

By accessing or using the Services, you represent and warrant that you meet all the foregoing eligibility requirements. You also represent and warrant that you have the right, authority, and capacity to enter into this Agreement on your behalf or the entity or organization that you represent. If you do not meet all these requirements, you may not use or access the Services.

1.3 Changes to this Agreement.

The Company reserves the right to change this Agreement from time to time in its sole discretion. Except for changes made for legal or administrative purposes, the Company will provide reasonable advance notice before the changes become effective. All changes will apply to your use of and access to the Services from the date the changes become effective and onwards. For new users, the changes will be effective immediately.

Your continued use of or access to the Services following any changes to this Agreement shall constitute your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes. You should check this page frequently so that you are aware of any changes since they are binding on you.

2. Access to the Services.

a. Changes to Your Access and the Services. The Services may change from time to time as the Company evolves, refines, or adds more features to the Services. The Company reserves the right to modify, withdraw, or discontinue the Services, in whole or in part, at any time without notice to you. You agree that the Company shall have no liability to you or any third party for any losses or damages caused by the Services not being available, in whole or in part, at any time or for any period.

b. Creating an Account. You may be required to register for an account and provide certain information about yourself to access the Services or certain features of the Services. You promise to provide us with accurate, complete, and updated information about yourself. The Company may have different types of accounts for different users. If you connect to any Services with a third-party service, you grant us permission to access and use your information from such service as permitted by that service to store your login credentials for that service. All information that you provide will be governed by our Privacy Policy (https://sunburstlandscaping.com/privacypolicy/). You consent to all actions that we may take with respect to your information consistent with our Privacy Policy.

c. Account Responsibilities. You are entirely responsible for maintaining the confidentiality of your password and account. You are also entirely responsible for any and all activities associated with your account. Your account is personal to you and you agree not to provide any other person with access to the Services or any portions of it using your username, password, or other security information. You should ensure that you exit from your account at the end of each session. You should use extra caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. You may not transfer your account to anyone else without our prior written permission. You agree to notify the Company immediately of any actual or suspected unauthorized use of your account or any other breach of security. The Company will not be liable for any losses or damages arising from your failure to comply with the above requirements. You will be held liable for losses or damages incurred by the Company or any third party due to someone else using your account or password.

d. Termination or Deletion of an Account. The Company shall have the right to suspend or terminate your account at any time in our sole discretion for any or no reason, including if we determine that you have violated any terms or conditions of this Agreement.

3. Policy for Using the Services.

3.1 Prohibited Uses.

You may use the Services for lawful purposes only and in accordance with this Agreement. You agree not to use the Services in any way that could damage the Services or general business of the Company. You may use the Services for any business or commercial purposes.

3.2 Prohibited Activities.

You further agree not to engage in any of the following prohibited activities in connection with using the Services:

a. No Violation of Laws or Obligations. Violate any applicable laws or regulations (including intellectual property laws and right of privacy or publicity laws) or any contractual obligations.

b. No Unsolicited Communications. Send any unsolicited or unauthorized advertising, promotional materials, spam, junk mail, chain letters, or any other form of unsolicited communications, whether commercial or otherwise.

c. No Impersonation. Impersonate others or otherwise misrepresent your affiliation with a person or entity in an attempt to mislead, confuse, or deceive others.

d. No Harming of Minors. Exploit or harm minors in any way, including exposing inappropriate content or obtaining personally identifiable information.

e. Compliance with Content Standards. Upload, display, distribute, or transmit any material that does not comply with the Content Standards set out below in this Agreement.

f. No Interference with Others’ Enjoyment. Harass or interfere with anyone’s use or enjoyment of the Services, or expose the Company or other users to liability or other harm.

g. No Interference or Disabling of the Services. Use any device, software, or routine that interferes with the proper working of the Services, or take any action that may interfere with, disrupt, disable, impair, or create an undue burden on the infrastructure of the Services, including servers or networks connected to the Website.

h. No Monitoring or Copying Material. Copy, monitor, distribute, or disclose any part of the Services by automated or manual processes, devices, or means. This includes, without limitation, using automatic devices such as robots, spiders, offline readers, crawlers, or scrapers to strip, scrape, or mine data from the Website; provided, however, that the Company conditionally grants to the operators of public search engines revocable permission to use spiders to copy materials from the Website for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials.

i. No Viruses, Worms, or Other Damaging Software. Upload, transmit, or distribute to or through the Services any viruses, Trojan horses, worms, logic bombs, or other materials intended to damage or alter the property of others, including attacking the Services via a denial-of-service or distributed denial-of-service attack.

j. No Unauthorized Access or Violation of Security. Violate the security of the Services through (i) any attempt to gain unauthorized access to the Services or to other systems or networks connected to the Services, (ii) the breach or circumvention of encryption or other security codes or tools, or (iii) data mining or interference to any server, computer, database, host, user, or network connected to the Services.

k. No Reverse Engineering. Reverse engineer, decompile, or otherwise attempt to obtain the source code or underlying information of or relating to the Services.

l. No Collecting User Data. Collect, harvest, or assemble any data or information regarding any other user without their consent. This includes, without limitation, their emails, usernames, or passwords.

m. No Other Interference. Otherwise attempt to interfere with the proper working of the Services.

n. Attempt or Assist Others in Attempting. Attempt any of the foregoing or assist, permit, or encourage others to do or attempt any of the foregoing.

3.3 Geographic Restrictions.

The Company is based in the United States. The Services are for use by persons located in the United States. By choosing to access the Services from any location other than the United States, you accept full responsibility for compliance with all local laws. The Company makes no representations that the Services or any of its content are accessible or appropriate outside of the United States.

4. Terms and Conditions of Sale

4.1 Purchasing Process

Any steps taken from choosing Services to order submission form part of the purchasing process. The purchasing process includes these steps:

a. By clicking on the checkout button, users open the third-party merchant checkout section, wherein they will have to specify their contact details and a payment method of their choice.

b. After providing all the required information, users must carefully review the order and, subsequently, confirm and submit it by using the relevant button or mechanism on the Website, hereby accepting these Terms and committing to pay the agreed-upon price.

4.2 Order submission

When you submit an order, the following applies:

a. The submission of an order determines contract conclusion and therefore creates for you the obligation to pay the price, taxes, and possible further fees and expenses, as specified on the order page.

b. In case the purchased Services requires active input from you, such as the provision of personal information or data, specifications or special wishes, the order submission creates an obligation for you to cooperate accordingly.

c. Upon submission of the order, users will receive a receipt confirming that the order has been received.

All notifications related to the described purchasing process shall be sent to the email address provided by you for such purposes.

4.3 Prices

You are informed during the purchasing process and before order submission, about any fees, taxes and costs (including, if any, delivery costs) that they will be charged.

4.4 Methods of payment

Information related to accepted payment methods are made available during the purchasing process. Some payment methods may only be available subject to additional conditions or fees. In such cases related information can be found in the dedicated section of the Website. All payments are independently processed through third-party services. Therefore, the Website does not collect any payment information – such as credit card details – but only receives a notification once the payment has been successfully completed. If payment through the available methods fail or is refused by the payment service provider, the Company shall be under no obligation to fulfill the purchase order. Any possible costs or fees resulting from the failed or refused payment shall be borne by you.

4.5 Retention of usage rights

You do not acquire any rights to use the purchased Services until the total purchase price is received by the Company.

5. Contract Duration

5.1 Subscriptions

Subscriptions allow you to receive Services continuously or regularly over a determined period of time. Paid subscriptions begin on the day the payment is received by the Company. In order to maintain subscriptions, you must pay the required recurring fee in a timely manner. Failure to do so may cause service interruptions.

5.2 Fixed-term subscriptions

Paid fixed-term subscriptions start on the day the payment is received by the Company and last for the subscription period chosen by you or otherwise specified during the purchasing process. Once the subscription period expires, the Services shall no longer be accessible, unless you renew the subscription by paying the relevant fee. Fixed-term subscriptions may not be terminated prematurely and shall run out upon expiration of the subscription term.

5.3 Automatic renewal

Subscriptions are automatically renewed through the payment method that you chose during purchase unless you cancel the subscription within the deadlines for termination specified in the relevant section of these Terms and/or Website. The renewed subscription will last for a period equal to the original term. You shall receive a reminder of the upcoming renewal with reasonable advance, outlining the procedure to be followed in order to cancel the automatic renewal.

5.4 Termination

Recurring subscriptions may be terminated at any time by sending a clear and unambiguous termination notice to the Company using the contact details provided in this document, or — if applicable — by using the corresponding controls inside the Website.

5.5 Termination notice

If the notice of termination is received by the Company before the subscription renews, the termination shall take effect as soon as the current period is completed.

6. Intellectual Property Rights.

6.1 Ownership of Intellectual Property.

You acknowledge that all intellectual property rights, including copyrights, trademarks, trade secrets, and patents, in the Services and its contents, features, and functionality (collectively, the “Content”), are owned by the Company, its licensors, or other providers of such material. The Content is protected by U.S. and international intellectual property or proprietary rights laws. Neither this Agreement nor your access to the Services transfers to you any right, title, or interest in or to such intellectual property rights. Any rights not expressly granted in this Agreement are reserved by the Company and its licensors.

6.2 License to Use the Services.

During the Term of this Agreement, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to use and access the Content for any business or commercial use in accordance with this Agreement. The Content may not be used for any other purpose. This license will terminate upon your cessation of use of the Services or at the termination of this Agreement.

6.3 Certain Restrictions.

The rights granted to you in this Agreement are subject to the following restrictions:

a. No Copying or Distribution. You shall not copy, reproduce, publish, display, perform, post, transmit, or distribute any part of the Content in any form or by any means except as expressly permitted herein or as enabled by a feature, product, or the Services when provided to you.

b. No Modifications. You shall not modify, create derivative works from, translate, adapt, disassemble, reverse compile, or reverse engineer any part of the Content.

c. No Exploitation. You shall not sell, license, sublicense, transfer, assign, rent, lease, loan, host, or otherwise exploit the Content or the Services in any way, whether in whole or in part.

d. No Altering of Notices. You shall not delete or alter any copyright, trademark, or other proprietary rights notices from copies of the Content.

e. No Competition. You shall not access or use the Content in order to build a similar or competitive website, product, or service.

f. Systematic Retrieval. You shall not use any information retrieval system to create, compile, directly or indirectly, a database, compilation, collection or directory of the Content or other data from the Services.

6.4 Trademark Notice.

All trademarks, logos, and service marks displayed on the Services are either the Company’s property or the property of third parties. You may not use such trademarks, logos, or service marks without the prior written consent of their respective owners.

7. User Content.

7.1 User Generated Content.

The Services may contain message boards, chatrooms, profiles, forums, and other interactive features that allow users to post, upload, submit, publish, display, or transmit to other users or other persons content or materials (collectively, “User Content”) on or through the Services.

You are solely responsible for your User Content. Please consider carefully what you choose to share. All User Content must comply with the Content Standards set forth below. Any User Content you post on or through the Services will be considered non-confidential and non-proprietary. You assume all risks associated with the use of your User Content. This includes any reliance on its accuracy, completeness, reliability, or appropriateness by other users and third parties, or any disclosure of your User Content that personally identifies you or any third party. You agree that the Company shall not be responsible or liable to any third party for any User Content posted by you or any other user of the Services.

You further agree that the Company shall not be responsible for any loss or damage incurred as the result of any interactions between you and other users. Your interactions with other users are solely between you and such users. If there is a dispute between you and any other user, we are under no obligation to become involved.

7.2 License.

You hereby grant to the Company an irrevocable, non-exclusive, royalty-free and fully paid, transferable, perpetual, and worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit your User Content, and to grant sublicenses of the foregoing rights, in connection with the Services and the Company’s business including, without limitation, for promoting and redistributing part or all of the Services in any media formats and through any media channels.

You represent and warrant that you have all the rights, power, and authority necessary to grant the rights granted herein to any User Content that you submit. You hereby irrevocably waive all claims and have no recourse against us for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content, or material submitted to us. Please note that all of the following licenses are subject to our Privacy Policy (https://sunburstlandscaping.com/privacypolicy/) to the extent they relate to any User Content that contains any personally identifiable information.

7.3 Content Standards.

You agree not to send, knowingly receive, upload, transmit, display, or distribute any User Content that does not comply with the following standards (“Content Standards”). User Content must not:

a. Violate Laws or Obligations. Violate any applicable laws or regulations (including intellectual property laws and right of privacy or publicity laws), or any contractual or fiduciary obligations.

b. Promote Illegal Activity or Harm to Others. Promote any illegal activity; advocate, promote, or assist any unlawful act; or create any risk of any harm, loss, or damage to any person or property.

c. Infringe Intellectual Property Rights. Infringe any copyright, trademark, patent, trade secret, moral right, or other intellectual property rights of any other person.

d. Defamatory, Abusive, or Otherwise Objectionable Material. Contain any information or material that we deem to be unlawful, defamatory, trade libelous, invasive of another’s privacy or publicity rights, abusive, threatening, harassing, harmful, violent, hateful, obscene, vulgar, profane, indecent, offensive, inflammatory, humiliating to other people (publicly or otherwise), or otherwise objectionable. This includes any information or material that we deem to cause annoyance, inconvenience, or needless anxiety, or be likely to upset, embarrass, alarm, or annoy another person.

e. Promotion of Sexually Explicit Material or Discrimination. Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.

f. Fraudulent Information or Impersonation. Contain any information or material that is false, intentionally misleading, or otherwise likely to deceive any person including, without limitation, impersonating any person, or misrepresenting your identity or affiliation with any person or organization.

g. Endorsement by the Company. Represent or imply to others that it is in any way provided, sponsored, or endorsed by the Company or any other person or entity, if that is not the case.

7.4 Monitoring and Enforcement.

We reserve the right at all times, but are not obligated, to:

a. take any action with respect to any User Content that we deem necessary or appropriate in our sole discretion, including if we believe that such User Content violates the Content Standards or any other provision in this Agreement, or creates liability for the Company or any other person. Such action may include reporting you to law enforcement authorities.

b. remove or reject any User Content for any or no reason in our sole discretion.

c. disclose any User Content, your identity, or electronic communication of any kind to satisfy any law, regulation, or government request, or to protect the rights or property of the Company or any other person.

d. Terminate or suspend your access to all or part of the Services for any or no reason, including without limitation, any violation of this Agreement.

We do not review User Content before it is posted on or through the Services, and therefore cannot ensure prompt removal of questionable User Content. Accordingly, the Company and its affiliates, and their respective officers, directors, employees or agents, assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. The Company shall have no liability or responsibility to anyone for performance or non-performance of the activities described in this Section.

7.5 Copyright Infringement (Digital Millennium Copyright Act Policy).

The Company respects the intellectual property of others and expects users of the Services to do the same. It is the Company’s policy to terminate the users of our Services who are repeat infringers of intellectual property rights, including copyrights. If you believe that your work has been copied in a way that constitutes copyright infringement and wish to have the allegedly infringing material removed, please provide the following information in accordance with the Digital Millennium Copyright Act to our designated copyright agent:

a. a physical or electronic signature of the copyright owner or a person authorized to act on their behalf;

b. a description of the copyrighted work that you allege has been infringed;

c. a description of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled;

d. a description of where the material that you claim is infringing is located;

e. your contact information, including your address, telephone number, and email address;

f. a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and

g. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Please note that pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact in a written notification automatically subjects the complaining party to liability for any damages, costs, and attorneys’ fees incurred by us in connection with the written notification and allegation of copyright infringement.

Designated copyright agent for the Company:

Name: Sunburst Landscaping

Address: 7753 West Golden Lane, Peoria, AZ 85345

Phone: info@support.sunburstlandscaping.com

7.6 Feedback to the Company.

If you provide the Company with any feedback or suggestions regarding the Services (“Feedback”), you hereby assign to the Company all rights in such Feedback and agree that the Company shall have the right to use and fully exploit such Feedback and related information in any manner it deems appropriate. The Company will treat any Feedback that you provide to the Company as non-confidential and non-proprietary. You agree that you will not submit to the Company any information or ideas that you consider to be confidential or proprietary.

8. Assumption of Risk.

The information presented on or through the Services is made available for general information purposes only. The Company does not warrant the accuracy, completeness, suitability, or quality of any such information. Any reliance on such information is strictly at your own risk. The Company disclaims all liability and responsibility arising from any reliance placed on such information by you or any other user to the Services, or by anyone who may be informed of any of its contents.

9. Privacy.

For information about how the Company collects, uses, and shares your information, please review our Privacy Policy (https://sunburstlandscaping.com/privacypolicy/). You agree that by using the Services you consent to the collection, use, and sharing (as set forth in the Privacy Policy) of such information.

The Children’s Online Privacy Protection Act requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13 years old. We do not knowingly collect or solicit personally identifiable information from children under 13 years old. If you are a child under 13 years old, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn we have collected personal information from a child under 13 years old, we will delete that information as quickly as possible. If you believe that a child under 13 years old may have provided us personal information, please contact us.

10. Termination.

10.1 Termination.

The Company may suspend or terminate your access or rights to use the Services at any time, for any reason, in our sole discretion, and without prior notice, including for any breach of the terms of this Agreement. Upon termination of your access or rights to use the Services, your right to access and use the Services will immediately cease. The Company will not have any liability whatsoever to you for any suspension or termination of your rights under this Agreement, including for termination of your account or deletion of your User Content. If you have registered for an account, you may terminate this Agreement at any time by contacting the Company and requesting termination.

10.2 Effect of Termination.

Upon termination of this Agreement, any provisions that by their nature should survive termination shall remain in full force and effect. This includes, without limitation, ownership or intellectual property provisions, warranty disclaimers, and limitations of liability. Termination of your access to and use of the Services shall not relieve you of any obligations arising or accruing prior to termination or limit any liability that you otherwise may have to the Company or any third party. You understand that any termination of your access to and use of the Services may involve deletion of your User Content associated with your account from our databases.

11. No Warranty.

THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS. USE OF THE SERVICES IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, THE COMPANY AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE, COMPLETE, OR CORRECT; THAT THE SERVICES WILL MEET YOUR REQUIREMENTS; THAT THE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR REQUIREMENTS OR EXPECTATIONS. TO THE FULLEST EXTENT PROVIDED BY LAW. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE DEVICE, DATA, OR OTHER PROPRIETARY MATERIAL THAT MAY RESULT FROM YOUR USE OF THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR YOUR DOWNLOADING OF ANY MATERIAL POSTED ON THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICES ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES OR THIRD-PARTY LINKS, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES OR ANY OTHER USER.

THE SERVICES WOULD NOT BE PROVIDED WITHOUT THESE LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SERVICES SHALL CREATE ANY WARRANTY, REPRESENTATION, OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SERVICES, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.

12. Limitation of Liability.

TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY OR ITS AFFILIATES, OR THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SERVICES, ANY THIRD-PARTY LINK, OR ANY CONTENT ON THE SERVICES OR SUCH THIRD-PARTY LINK, INCLUDING, WITHOUT LIMITATION, ANY LOSS OF USE, REVENUE, OR PROFIT, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF DATA, LOSS OF GOODWILL, OR DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGE WAS FORESEEABLE AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICES IS TO STOP USING THE SERVICES.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.

13. Indemnification.

You agree to indemnify, defend, and hold harmless the Company and its affiliates and their respective officers, directors, employees, agents, affiliates, successors, and permitted assigns (collectively, “Indemnified Party”) from and against any and all losses, claims, actions, suits, complaints, damages, liabilities, penalties, interest, judgments, settlements, deficiencies, disbursements, awards, fines, costs, fees, or expenses of whatever kind, including reasonable attorneys’ fees, fees and other costs of enforcing any right to indemnification under this Agreement, and the cost of pursuing any insurance providers, arising out of or relating to your breach of this Agreement or your use or misuse of the Services including, but not limited to, your User Content or any actions taken by a third party using your account. The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to assist and cooperate with our defense or settlement of these claims.

14. Disputes.

14.1 Governing Law.

All matters relating to this Agreement, and all matters arising out of or relating to this Agreement, whether sounding in contract, tort, or statute are governed by, and construed in accordance with, the laws of the State of Arizona, without giving effect to any conflict of law principles.

14.2 Dispute Resolution.

Any action or proceeding arising out of or related to this Agreement or the Services shall be brought only in a state or federal court located in the State of Arizona, Peoria, although we retain the right to bring any suit, action, or proceeding against you for breach of this Agreement in your country of residence or any other relevant country. You hereby irrevocably submit to the jurisdiction of these courts and waive the defense of inconvenient forum to the maintenance of any action or proceeding in such venues.

At the Company’s sole discretion, it may require any dispute, claim, or controversy arising out of or relating to this Agreement, or the breach, termination, enforcement, interpretation, or validity thereof, to be submitted to and decided by a single arbitrator by binding arbitration under the rules of the American Arbitration Association in [LOCATION]. The decision of the arbitrator shall be final and binding on the parties and may be entered and enforced in any court of competent jurisdiction by either party. The prevailing party in the arbitration proceedings shall be awarded reasonable attorneys’ fees, expert witness costs and expenses, and all other costs and expenses incurred directly or indirectly in connection with the proceedings, unless the arbitrator shall for good cause determine otherwise.

All arbitrations shall proceed on an individual basis. You agree that you may bring claims against the Company in arbitration only in your individual capacities and in so doing you hereby waive the right to a trial by jury, to assert or participate in a class action lawsuit or class action arbitration (either as a named-plaintiff or class member), and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. Notwithstanding anything to the contrary under the rules of the American Arbitration Association, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. If a court decides that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.

YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THESE TERMS, YOU ARE WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

14.3 Limitation to Time to File Claims.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES MUST BE COMMENCED WITHIN [ONE (1) YEAR] AFTER THE CAUSE OF ACTION AROSE; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY WAIVED AND BARRED.

15. Miscellaneous.

15.1 Waiver.

Except as otherwise set forth in this Agreement, no failure of the Company to exercise, or delay by the Company in exercising, any right, remedy, power, or privilege arising from this Agreement shall operate or be construed as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power, or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.

15.2 Severability.

If any term or provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.

15.3 Entire Agreement.

This Agreement, together with all documents referenced herein, constitutes the entire agreement between you and the Company with respect to the subject matter contained herein. This Agreement supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the subject matter hereof.

15.4 Headings.

Headings and titles of sections, clauses, and parts in this Agreement are for convenience only. Such headings and titles shall not affect the meaning of any provisions of the Agreement.

15.5 No Agency, Partnership or Joint Venture.

No agency, partnership, or joint venture has been created between you and the Company as a result of this Agreement. You do not have any authority of any kind to bind the Company in any respect whatsoever.

15.6 Assignment.

You shall not assign or delegate any of your rights or obligations under this Agreement without the prior written consent of the Company. Any purported assignment or delegation in violation of this Section shall be deemed null and void. No assignment or delegation shall relieve you of any of your obligations hereunder. The Company may freely assign or delegate its rights and obligations under this Agreement at any time. Subject to the limits on assignment stated above, this Agreement will inure to the benefit of, be binding on, and be enforceable against each of the parties hereto and their respective successors and assigns.

15.7 Export Laws.

The Services may be subject to U.S. export control laws and regulations. You agree to abide by these laws and their regulations (including, without limitation, the Export Administration Act and the Arms Export Control Act) and not to transfer, by electronic transmission or otherwise, any materials from the Services to either a foreign national or a foreign destination in violation of such laws or regulations.

16. Contact Information.

All notices of copyright infringement claims should be sent to the designated copyright agent as provided in Section 7 (User Content). All other feedback, comments, requests for technical support, and other communications relating to the Services should be directed to
mark@sunburstlandscaping.com.

Privacy Policy

Effective Date: July 4, 2023

Thank you for visiting https://sunburstlandscaping.com (the “Website”). Your privacy is important to us. This Privacy Policy (the “Policy”) describes the types of information Sunburst Landscaping (the “Company”, “us”, “we”, or “our”) may collect from you or that you may provide when you visit the Website and the products, features, materials, and services we offer (collectively with the Website, the “Services”). This Policy also describes our policies and procedures for collecting, using, maintaining, protecting, and disclosing that information.

 

This Policy applies to information we collect on the Website and through your use of the Services generally (including when you register for an account), and through communications between you and the Website (including email, text, and other electronic messages).

 

This Policy does not apply to information collected by third parties, including any websites, services, and applications that you elect to access through the Services.

 

Please review this Policy carefully. By accessing or using the Services (or by clicking on “accept” or “agree” to this Policy when prompted), you agree to the terms of this Policy on behalf of yourself or the entity or organization that you represent. If you do not agree to any term in this Policy, you should refrain from further use of our Services.

 

1. Changes to Our Privacy Policy.

 

This Policy was last revised on the date noted at the top of this page. We may update this Policy from time to time. If we make material changes, we will post the updated Policy on this page and notify you of such changes by means of an email to the email address specified in your account, a message on the Services, or through a notice on the Website home page. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

 

2. Information We Collect.

 

We receive several types of information about you from various sources, including (A) information and content that you give us; (B) automatically-collected information; and (C) demographic information or other aggregate information. Each is described in detail below.

 

2.1 Information and Content That You Give Us.

We collect personal information that you knowingly choose to disclose. This may include:

 

(a) Personal Information (or Data). Personal information, such as your name, address, email address, phone number, username, password, and any other information you directly provide us on or through the Services. This includes information you provide when you register or create an account, complete a questionnaire or a contest entry form, or make a request for customer service.

 

(b) Correspondences. Records and copies of your email messages together with your email address and our responses, if you choose to correspond with us through email, and records of your phone number, phone calls with us, and voice messages, if you choose to correspond with us via phone.

 

(c) User Content. Information or content you submit to be published or displayed on public areas of the Services or transmitted to other users of the Services or third parties (collectively, “User Content”). Your User Content is posted and transmitted to others at your own risk. The Company cannot control the actions of other users of the Services with whom you may choose to share your User Content. Therefore, we cannot and do not guarantee that your User Content will not be viewed by unauthorized persons.

 

(d) Transaction Information. Information about any purchase or transactions made on the Services. This includes payment information, such as your credit or debit card number and other card information; other account and authentication information; and billing, shipping, and contact details.

 

(e) Search Queries. Your search queries on the Website.

 

2.2 Information We Collect Automatically.

We may use a variety of technologies to collect certain information about your equipment, browsing actions, and patterns whenever you interact with the Services, including:

 

(a) Activity Information. Details of your visits to our Services, including the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; the time, frequency, and duration of your activities; and other information about your use of and actions on the Services.

 

(b) Equipment Information. Information about your computer and internet connection, including your computer operating system, IP address, browser type, and browser language.

 

(c) Location Information. Information about the location of your device, including GPS location, for purposes of enhancing or facilitating the Services. We may also use information about the location of the device you are using to help us understand how the Services and functionality are being used and to deliver more relevant advertising.

The gathering of this information may be used for maintaining the quality of the Services we provide, as well as providing overall general statistics related to the use of the Services. The technologies we use for this automatic data collection may include:

 

(a) Cookies. A cookie is a small data file stored on the hard drive of your computer either for only the duration of your visit on a website (“session cookies”) or for a fixed period (“persistent cookies”). Cookies contain information that can later be read by a web server. We may use cookies to provide you with a more personal and interactive experience on the Services.

 

(b) Web Beacons. Web beacons (also known as “clear gifs”, “pixel tags”, “web bugs”, and “single-pixel gifs”) are small files that are embedded in webpages, applications, and emails. Web beacons allow the Company, for example, to track who has visited those webpages or opened an email, test the effectiveness of our marketing, and compile other related website statistics.

 

(c) JavaScripts. JavaScripts are code snippets embedded in websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components.

 

(d) Entity Tags. Entity Tags are HTTP code mechanisms that allow portions of websites to be stored or “cached” within your browser and validates these caches when the website is opened, accelerating website performance since the web server does not need to send a full response if the content has not changed.

 

(e) HTML5 Local Storage. HTML5 local storage allows data from websites to be stored or “cached” within your browser to store and retrieve data in HTML5 pages when the website is revisited.

 

(f) Resettable Device Identifiers. Resettable device identifiers (also known as “advertising identifiers”) are similar to cookies and are found on many mobile devices and tablets (e.g., the “Identifier for Advertisers” or “IDFA” on Apple iOS devices and the “Google Advertising ID” on Android devices), and certain streaming media devices. Like cookies, resettable device identifiers are used to make online advertising more relevant.

This Policy does not cover the use of tracking technologies by third parties. The Services may contain links, content, advertising, or references to other websites by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies or other tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal information or they may collect information about your online activities over time and across different websites. Please be aware that we do not control these third parties’ tracking technologies or when and how they may be used. Therefore, the Company does not claim nor accept responsibility for any privacy policies, practices, or procedures of any third party. We encourage you to read the privacy statements and terms and conditions of linked or referenced websites you enter. If you have any questions about an ad or other targeted content, you should contact the responsible provider directly.

 

2.3 Demographic Information.

We may collect demographic, statistical, or other aggregate information that is about you, but individually does not identify you. Some of this information may be derived from personal information, but it is not personal information and cannot be tied back to you. Examples of such aggregate information include gender, age, race, household income, and political affiliation.

2.4 Information from Other Sources.

We may receive information about you from other sources and add it to our account information. We protect this information according to the practices described in this Policy, plus any additional restrictions imposed by the source of the data. These sources may include online and offline data providers, from which we obtain demographic, interest-based, and online advertising related data; publicly-available sources such as open government databases or social networks; and service providers who provide us with information, or updates to that information, based on their relationship with you. By gathering additional information about you, we can correct inaccurate information, enhance the security of your transactions, and give you product or service recommendations and special offers that are more likely to interest you.

 

3. How We Use Your Information.

We may use the information we collect about you in a variety of ways, including:

 

(a) to provide the Services and its content to you;

(b) to respond to comments and questions, and provide customer service;

(c) to fulfill the purpose for which you provide such information, or fulfill any other purpose disclosed by us when you provide the information;

(d) to communicate with you about your order, purchase, account, or subscription;

(e) to inform you about important changes to, or other news about, the Services or any of its features or content;

(f) to operate, maintain, improve, personalize, and analyze the Services;

(g) to monitor and analyze trends, usage, and activities for marketing or advertising purposes;

(h) to detect, prevent, or investigate security breaches, fraud, and other unauthorized or illegal activity;

(i) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

(j) to maintain appropriate records for internal administrative purposes;

(k) to allow you to participate in interactive features on the Services;

(l) to send promotional communications, such as information about features, newsletters, offers, promotions, contests, and events;

(m) to share information across the Company’s products, services, and devices to provide a more tailored and consistent experience on all Company products, services, and devices that you use;

(n) to develop, test, troubleshoot, and improve new products, services, and features, including by conducting surveys and research, and testing and troubleshooting new products, services, and features;

(o) in any other way we may describe when you provide the information; and

(p) for any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

 

4. How We Share Your Information.

We may disclose aggregated or anonymized information about our users without any restrictions. We will not share your personal information that we collect or you provide as described in this Policy except in the following circumstances:

 

(a) With subsidiaries and affiliates for business purposes. To our subsidiaries and affiliated companies for purposes of management and analysis, decision-making, and other business purposes.

(b) When we work with service providers. To service providers, professional advisors, contractors, and other third parties that provide us with support services, such as payment processing, website hosting, information technology, sales, email and postal delivery, location mapping, product and service delivery, or analytics services, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

(c) When we become involved in a sale or transfer of the Company. If we become involved with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets (whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding), to business entities or people involved in the negotiation or transfer.

(d) When we are required by law. To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

(e) When we enforce our rights. To enforce or apply this Policy, our Terms of Use (https://sunburstlandscaping.com/termsofuse), and other agreements, including for billing and collection purposes.

(f) To help protect lawful interests. If we believe disclosure will help us protect the rights, property, or safety of the Company, our users, partners, agents, and others. This includes exchanging information with other companies and organizations for fraud protection, and spam and malware prevention.

(g) To fulfill the purpose for that information or with your consent. To fulfill the purpose for which you provide the information, for any other purpose disclosed by us when you provide the information, or with your consent.

(h) When we work with marketing service providers. To marketing service providers to assess, develop, and provide you with promotions and special offers that may interest you; administer contests, sweepstakes, and events; or for other promotional purposes.

(i) When we work with business partners. To third parties whom we have strategic marketing alliances or partnerships with to provide you information regarding products and services that we think will be of interest to you.

(j) Third-party platforms and social media networks. To third-party platforms and social media networks, if you have enabled features or functionality that link the Services to such a platform or network (such as logging into the Services using your account with the third party).

Information that you post on or through the public areas of the Services (e.g., in chat rooms, bulletin boards, and discussion groups) is generally accessible to, and may be collected and used by, others and may result in unsolicited messages or other forms of contact from others. Users of the Services are encouraged to exercise caution when providing personal information about themselves in public or interactive areas.

 

5. Detailed Information on the Personal Information We Collect

Personal Data is collected for the following purposes and using the following services:

 

5.1 Access to third-party accounts

This type of service allows Website to access Data from your account on a third-party service and perform actions with it. These services are not activated automatically, but require explicit authorization by the User.

 

Facebook account access (Facebook, Inc.): This service allows Website to connect with the User’s account on the Facebook social network, provided by Facebook, Inc.

 

Permissions asked: Business Management API; Chat; Mobile Messaging on behalf of Page; Page Messaging. 

 

Place of processing: United States – Privacy Policy

 

Category of personal information collected according to CCPA: internet information.

5.2 Advertising

This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on Website, possibly based on User interests. This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below. Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside Website. For more information, please check the privacy policies of the relevant services. In addition to any opt-out feature offered by any of the services below, Users may opt out by visiting the .

 

Google Ad Manager (LLC): Google Ad Manager is an advertising service provided by Google LLC that allows the Company to run advertising campaigns in conjunction with external advertising networks that the Company, unless otherwise specified in this document, has no direct relationship with. In order to opt out from being tracked by various advertising networks, Users may make use of Youronlinechoices. In order to understand Google’s use of data, consult Google’s partner policy.

 

This service uses the “DoubleClick” Cookie, which tracks use of Website and User behavior concerning ads, products and services offered. 

 

Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

Facebook Lookalike Audience (Facebook, Inc.): Facebook Lookalike Audience is an advertising and behavioral targeting service provided by Facebook, Inc. that uses Data collected through Facebook Custom Audience in order to display ads to Users with similar behavior to Users who are already in a Custom Audience list on the base of their past use of Website or engagement with relevant content across the Facebook apps and services. On the base of these Data, personalized ads will be shown to Users suggested by Facebook Lookalike Audience. 

 

Users can opt out of Facebook’s use of cookies for ads personalization by visiting this opt-out page

 

Place of processing: United States – Privacy Policy – Opt Out 

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

5.3 Analytic

 

The services contained in this section enable the Company to monitor and analyze web traffic and can be used to keep track of User behavior.

 

Google Analytics (Google LLC): Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. 

 

Personal Data processed: Tracker; Usage Data. 

 

Place of processing: United States – Privacy Policy – Opt Out. 

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

Google Ads conversion tracking (Google LLC): Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed on Website.

 

Personal Data processed: Tracker; Usage Data. 

 

Place of processing: United States – Privacy Policy 

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.): Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

 

Personal Data processed: Tracker; Usage Data. 

 

Place of processing: United States – Privacy Policy. 

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

5.4 Connecting Data

This type of service allows the Company to connect Data with third-party services disclosed within this privacy policy. This results in Data flowing through these services, potentially causing the retention of this Data.

 

Zapier (Zapier Inc.): Zapier is a workflow automation service provided by Zapier, Inc. that automates the movement of Data between (third-party) services.

 

Personal Data processed: Data communicated while using the service. 

 

Place of processing: United States – Privacy Policy

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

5.5 Contacting the User

 

Mailing list or newsletter (Website): By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning Website. Your email address might also be added to this list as a result of signing up to Website or after making a purchase. 

 

Personal Data processed: email address. 

 

Category of personal information collected according to CCPA: identifiers.

 

5.6 Handling Payments

 

Unless otherwise specified, Website processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. Website isn’t involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.

 

Stripe (Stripe Inc.): Stripe is a payment service provided by Stripe Inc. Personal Data processed: various types of Data as specified in the privacy policy of the service. 

 

Place of processing: United States – Privacy Policy

 

Category of personal information collected according to CCPA: internet information.

 

5.7 Managing contacts and sending messages

 

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.

 

These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

 

Mailgun (Mailgun Technologies, Inc.): Mailgun is an email address management and message sending service provided by Mailgun Technologies, Inc. 

 

Personal Data processed: email address.

 

Place of processing: United States – Privacy Policy

 

Category of personal information collected according to CCPA: identifiers. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

Twilio (Twilio Inc.): Twilio is a phone numbers management and communication service provided by Twilio, Inc.

 

Personal Data processed: phone number. 

 

Place of processing: United States – Privacy Policy

 

Category of personal information collected according to CCPA: identifiers. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

5.8 Remarketing and behavioral targeting

 

This type of service allows Website and its partners to inform, optimize and serve advertising based on past use of Website by the User. 

 

This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity. 

 

Some services offer a remarketing option based on email address lists. In addition to any opt-out feature provided by any of the services below, Users may opt out by the Network Advertising Initiative opt-out page.

 

Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

 

Google Ads Remarketing (Google LLC): Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC that connects the activity of Website with the Google Ads advertising network and the DoubleClick Cookie.  Users can opt out of Google’s use of cookies for ads personalization by visiting Google’s Ads Settings.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy – Opt Out

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

Facebook Custom Audience (Facebook, Inc.): Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of Website with the Facebook advertising network. 

 

Users can opt out of Facebook’s use of cookies for ads personalization by visiting this opt-out page.

 

Personal Data processed: email address and Tracker.

 

Place of processing: United States – Privacy Policy – Opt Out

 

Category of personal information collected according to CCPA: identifiers; internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

Facebook Remarketing (Facebook, Inc.): Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of Website with the Facebook advertising network. 

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy – Opt Out

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

5.9 Tag Management

This type of service helps the Company to manage the tags or scripts needed on Website in a centralized fashion. This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.

 

Google Tag Manager (Google Inc.): Google Tag Manager is a tag management service provided by Google LLC. 

 

Personal Data processed: Usage Data. 

 

Place of processing: United States – Privacy Policy. 

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

5.10 Microsoft Clarity and Microsoft Advertising

 

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.

 

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

.

 

6. Your Choices.

 

6.1 Mechanisms to Control Your Information.

 

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

 

(a) Cookies and Other Tracking Technologies. You may be able to set your browser to reject cookies and certain other technologies by adjusting the appropriate settings in your browser. Each browser is different, but many common browsers have preferences that may be adjusted to allow you to either accept or reject cookies and certain other technologies before they are set or installed, or allow you to remove or reject the use or installation of certain technologies altogether. We recommend that you refer to the Help menu in your browser to learn how to modify your browser settings. Please note that you cannot remove Flash cookies simply by changing your browser settings. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies or other tracking technologies, please note that some parts of the Services may become inaccessible or may not function properly.

 

(b) Promotional Communications from the Company. If you do not wish to have your contact information used by the Company to promote our own or third-party products or services, you can opt out by (i) informing us of your preference at the time you register for an account, complete an order form, sign up for our newsletter, or complete any other form on or through the Services which we collect your data]; (ii) modifying your user preferences in your account profile; (iii) following the opt-out instructions in the promotional emails we send you; or (iv) sending us an email stating your request. Please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications, including emails about your account or purchases.

 

(c) Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by (i) informing us of your preference at the time you register for an account, complete an order form, sign up for our newsletter, or complete any other form on or through the Services which we collect your data; (ii) modifying your user preferences in your account profile; (iii) following the opt-out instructions in the promotional emails we send you; or (iv) sending us an email stating your request.

 

(d) Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt out by modifying your user preferences in your account profile. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance or the Network Advertising Initiative, both of which maintain websites where people can opt out of interest-based advertising from their members. To opt out on these pages, visit www.AboutAds.info and www.networkadvertising.org.

 

(e) Location Information. You may be able to adjust the settings of your device so that information about your physical location is not sent to us or third parties by (a) disabling location services within the device settings; or (b) denying certain websites or applications permission to access location information by changing the relevant preferences and permissions in your device or browser settings. Please note that your location may be derived from your GPS, WiFi, Bluetooth, and other device settings. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer.

 

(f) Voice Transmissions. you may be able to adjust the settings of your device so that your voice transmissions cannot be sent to us or third parties by (a) disabling microphone and speech recognition services within the device settings; or (b) denying certain websites or mobile applications permission to access microphone and speech recognition services by changing the relevant preferences or permissions in your device or browser settings.

 

6.2 How We Respond to Do Not Track Signals.

 

“Do Not Track” is a privacy preference you can set in most web browsers. When you turn on this preference, it sends a signal or message to the websites you visit indicating that you do not wish to be tracked. Please note that we currently do not respond to Do Not Track browser settings.

7. Accessing and Correcting Your Information.

 

You may send us an email to request access to, correct, or remove any personal information that you have provided to us. You may also access, correct, or remove your personal information by logging into the Website and visiting your account profile page. We cannot delete your personal information except by also deleting your account.

 

We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

 

If you delete your User Content from the Services or your account, copies of your User Content may remain viewable in cached and archived pages, or might have been copied or stored by other users of the Services.

 

8. California Privacy Rights.

 

This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the business running Website and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).

 

The provisions contained in this section apply to all Users (Users are referred to below, simply as “you”, “your”, “yours”), who are consumers residing in the state of California, United States of America, according to the “California Consumer Privacy Act of 2018” (the “CCPA”), as updated by the “California Privacy Rights Act” (the “CPRA”) and subsequent regulations. For such consumers, these provisions supersede any other possibly divergent or conflicting provisions contained in the privacy policy.

 

This part of the document uses the term “personal information“ as defined in the California Consumer Privacy Act (CCPA/CPRA).

 

8.1 Categories of personal information collected, used, sold, or shared

 

In this section we summarize the categories of personal information that we’ve collected, used, sold, or shared and the purposes thereof. You can read about these activities in detail in the section titled “Detailed information on the processing of Personal Data” within this document.

 

(a) Information we collect: the categories of personal information we collect. We have collected the following categories of personal information about you: identifiers, commercial information and internet information. We do not collect sensitive personal information. We will not collect additional categories of personal information without notifying you.

(b) What are the purposes for which we use your personal information? Unless stated otherwise inside the “Detailed information on the processing of Personal Data” section, we will not retain your personal information for longer than is reasonably necessary for the purpose(s) they have been collected for.

(c) How we collect information: what are the sources of personal information we collect?We collect the above-mentioned categories of personal information, either directly or indirectly, from you when you use Website. For example, you directly provide your personal information when you submit requests via any forms on Website. You also provide personal information indirectly when you navigate Website, as personal information about you is automatically observed and collected. Finally, we may collect your personal information from third parties that work with us in connection with the Service or with the functioning of this Application and features thereof.

(d) How we use the information we collect: disclosing of your personal information with third parties for a business purpose. For our purposes, the word “third party” means a person who is not any of the following: a service provider or a contractor, as defined by the CPRA (CCPA amendment). We disclose your personal information with the third parties listed in detail in the section titled “Detailed information on the processing of Personal Data” within this document. These third parties are grouped and categorized in accordance with the different purposes of processing.

(e) Sales of your personal information. For our purposes, the word “sale” means any “selling, renting, releasing, disclosing, disseminating, making available, transferring or otherwise communicating orally, in writing, or by electronic means, a consumer’s personal information by the business to a third party, for monetary or other valuable consideration”, as defined by the CPRA (CCPA amendment). This means that, for example, a sale can happen whenever an application runs ads, or makes statistical analyses on the traffic or views, or simply because it uses tools such as social network plugins and the like. For our purposes, the word “sharing” means any “sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged”, as defined by the CPRA (CCPA amendment). Please note that the exchange of personal information with a service provider pursuant to a written contract that meets the requirements set by the CPRA (CCPA amendment), does not constitute a sale or sharing of your personal information.

(f) Your right to opt out of the sale or sharing of your personal information and how you can exercise it. We sell or share your personal information with the third parties listed in detail in the section titled “Detailed information on the processing of Personal Data” within this document. These third parties are grouped and categorized in accordance with the different purposes of processing. You have the right to opt out of the sale or sharing of your personal information. This means that whenever you request us to stop selling or sharing your personal information, we will abide by your request. Such requests can be made freely, at any time, without submitting any verifiable request. To fully exercise your right to opt out, you can contact us at any time using the contact details provided in this document. For a simplified opt-out method you can also use the privacy choices link provided on Website. If you want to submit requests to opt out of the sale or sharing of personal information via a user-enabled global privacy control, like the Global Privacy Control (“GPC”), you are free to do so and we will abide by such request. The GPC consists of a setting or extension in the browser or mobile device and acts as a mechanism that websites can use to indicate they support the GPC signal. If you want to use GPC, you can download and enable it via a participating browser or browser extension. More information about downloading GPC is available here. We use any personal information collected from you in connection with the submission of your opt-out request solely for the purposes of complying with the opt-out request. Once you have opted out, we are required to wait at least 12 months before asking whether you have changed your mind.

 

8.2 Your privacy rights under the California Consumer Privacy Act and how to exercise them

 

The right to access personal information: the right to know and to portability.

 

You have the right to request that we disclose to you:

 

  • the categories of personal information that we collect about you;

  • the sources from which the personal information is collected;

  • the purposes for which we use your information;

  • to whom we disclose such information;

  • the specific pieces of personal information we have collected about you.

You also have the right to know what personal information is sold or shared and to whom. In particular, you have the right to request two separate lists from us where we disclose:

the categories of personal information that we sold or shared about you and the categories of third parties to whom the personal information was sold or shared;

 

the categories of personal information that we disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose.

The disclosure described above will be limited to the personal information collected or used over the past 12 months. If we deliver our response electronically, the information enclosed will be “portable”, i.e. delivered in an easily usable format to enable you to transmit the information to another entity without hindrance – provided that this is technically feasible.

The right to request the deletion of your personal information

 

You have the right to request that we delete any of your personal information, subject to exceptions set forth by the law (such as, including but not limited to, where the information is used to identify and repair errors on Website, to detect security incidents and protect against fraudulent or illegal activities, to exercise certain rights etc.).

 

7If no legal exception applies, as a result of exercising your right, we will delete your personal information and notify any of our service providers and all third parties to whom we have sold or shared the personal information to do so – provided that this is technically feasible and doesn’t involve disproportionate effort.

 

The right to correct inaccurate personal information

You have the right to request that we correct any inaccurate personal information we maintain about you, taking into account the nature of the personal information and the purposes of the processing of the personal information.

 

The right to opt out of sale or sharing of personal information and to limit the use of your sensitive personal information

 

You have the right to opt out of the sale or sharing of your personal information. You also have the right to request that we limit our use or disclosure of your sensitive personal information.

The right of no retaliation following opt-out or exercise of other rights (the right to non-discrimination)

We will not discriminate against you for exercising your rights under the CPRA (CCPA amendment). This means that we will not discriminate against you, including, but not limited to, by denying goods or services, charging you a different price, or providing a different level or quality of goods or services just because you exercised your consumer privacy rights.

However, if you refuse to provide your personal information to us or ask us to delete or stop selling your personal information, and that personal information or sale is necessary for us to provide you with goods or services, we may not be able to complete that transaction.

To the extent permitted by the law, we may offer you promotions, discounts, and other deals in exchange for collecting, keeping, or selling your personal information, provided that the financial incentive offered is reasonably related to the value of your personal information.

How to exercise your rights

To exercise the rights described above, you need to submit your verifiable request to us by contacting us via the details provided in this document.

 

For us to respond to your request, it’s necessary that we know who you are. Therefore, you can only exercise the above rights by making a verifiable request which must:

 

provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative;

 

describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We will not respond to any request if we are unable to verify your identity and therefore confirm the personal information in our possession actually relates to you.

Making a verifiable consumer request does not require you to create an account with us. We will use any personal information collected from you in connection with the verification of your request solely for the purposes of verification and shall not further disclose the personal information, retain it longer than necessary for purposes of verification, or use it for unrelated purposes.

If you cannot personally submit a verifiable request, you can authorize a person registered with the California Secretary of State to act on your behalf.

If you are an adult, you can make a verifiable request on behalf of a minor under your parental authority.

You can submit a maximum number of 2 requests over a period of 12 months.

How and when we are expected to handle your request

We will confirm receipt of your verifiable request within 10 days and provide information about how we will process your request.

 

We will respond to your request within 45 days of its receipt. Should we need more time, we will explain to you the reasons why, and how much more time we need. In this regard, please note that we may take up to 90 days to fulfill your request.

 

Our disclosure(s) will cover the preceding 12-month period. Only with regard to personal information collected on or after January 1, 2022, you have the right to request that we disclose information beyond the 12-month period, and we will provide them to you unless doing so proves impossible or would involve a disproportionate effort.

 

Should we deny your request, we will explain you the reasons behind our denial.

 

We do not charge a fee to process or respond to your verifiable request unless such request is manifestly unfounded or excessive. In such cases, we may charge a reasonable fee, or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind it.

9. Virginia Privacy Rights.

 

This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the controller running this Application and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).

 

The provisions contained in this section apply to all Users (Users are referred to below, simply as “you”, “your”, “yours”), who are consumers residing in the Commonwealth of Virginia, according to the “Virginia Consumer Data Protection Act” (the “VCDPA”), and, for such consumers, these provisions supersede any other possibly divergent or conflicting provisions contained in the privacy policy.

 

This part of the document uses the term “personal data” as defined in the VCDP

 

9.1 Categories of personal information collected, used, sold, or shared

In this section we summarize the categories of personal information that we’ve collected, used, sold, or shared and the purposes thereof. You can read about these activities in detail in the section titled “Detailed information on the processing of Personal Data” within this document.

(a) How and when we are expected to handle your request. In this section, we summarize the categories of personal data that we’ve processed and the purposes thereof. You can read about these activities in detail in the section titled “Detailed information on the processing of Persona Data” within this document.

(b) Categories of personal data we collect. We have collected the following categories of personal data: identifiers, commercial information and internet information We do not collect sensitive data. We will not collect additional categories of personal data without notifying you.

(c) Why we process your personal data. To find out why we process your personal data, you can read the sections titled “Detailed information on the processing of Personal Data” and “The purposes of processing” within this document. We won’t process your information for unexpected purposes, or for purposes incompatible with the purposes originally disclosed, without your consent. You can freely give, deny, or withdraw such consent at any time using the contact details provided in this document.

(d) How we use the data we collect: sharing of your personal data with third parties. We share your personal data with the third parties listed in detail in the section titled “Detailed information on the processing of Personal Data” within this document. These third parties are grouped and categorized in accordance with the different purposes of processing. For our purposes, the word “third party” means “a natural or legal person, public authority, agency, or body other than the consumer, controller, processor, or an affiliate of the processor or the controller” as defined by the VCDPA

(e) Sale of your personal data. For our purposes, the word “sale” means any “exchange of personal data for monetary consideration by us to a third party“ as defined by the VCDPA. Please note that according to the VCDPA, the disclosure of personal data to a processor that processes personal data on behalf of a controller does not constitute a sale. As specified in the “Detailed information on the processing of Personal Data” section of this document, our use of your personal information may be considered a sale under VCDPA.

(f) Your right to opt out of the sale of your personal data and how you can exercise it. You have the right to opt out of the sale of your personal data. This means that whenever you request us to stop selling your data, we will abide by your request. To fully exercise your right to opt out you can contact us at any time using the contact details provided in this document. We use any personal data collected from you in connection with the submission of your opt-out request solely for the purpose of complying with the request.

(g) Processing of your personal data for targeted advertising. For our purposes, the word “targeted advertising” means “displaying advertisements to you where the advertisement is selected based on personal data obtained from your activities over time and across nonaffiliated websites or online applications to predict your preferences or interests” as defined by the VCDPA. To find out more details on the processing of your personal data for targeted advertising purposes, you can read the section titled “Detailed information on the processing of Personal Data” within this document.

(h) Your right to opt out of the processing of your personal data for targeted advertising and how you can exercise it. You have the right to opt out of the processing of your personal data for targeted advertising. This means that whenever you ask us to stop processing your data for targeted advertising, we will abide by your request. To fully exercise your right to opt out you can contact us at any time, using the contact details provided in this document. We use any personal data collected from you in connection with the submission of your opt-out request solely for the purposes of complying with the opt-out request.

 

9.2 Your privacy rights under the Virginia Consumer Data Protection Act and how to exercise them

You may exercise certain rights regarding your data processed by us. In particular, you have the right to do the following:

 

access personal data: the right to know. You have the right to request that we confirm whether or not we are processing your personal data. You also have the right to access such personal data.

 

correct inaccurate personal data. You have the right to request that we correct any inaccurate personal data we maintain about you, taking into account the nature of the personal data and the purposes of the processing of the personal data.

 

request the deletion of your personal data. You have the right to request that we delete any of your personal data.

 

obtain a copy of your personal data. We will provide your personal data in a portable and usable format that allows you to transfer data easily to another entity – provided that this is technically feasible.

 

opt out of the processing of your personal data for the purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

 

non-discrimination. We will not discriminate against you for exercising your rights under the VCDPA. This means that we will not, among other things, deny goods or services, charge you a different price, or provide a different level or quality of goods or services just because you exercised your consumer privacy rights. However, if you refuse to provide your personal data to us or ask us to delete or stop selling your personal data, and that personal data or sale is necessary for us to provide you with goods or services, we may not be able to complete that transaction. To the extent permitted by the law, we may offer a different price, rate, level, quality, or selection of goods or services to you, including offering goods or services for no fee, if you have exercised your right to opt out, or our offer is related to your voluntary participation in a bona fide loyalty, rewards, premium features, discounts, or club card program.

How to exercise your rights

To exercise the rights described above, you need to submit your request to us by contacting us via the contact details provided in this document.

For us to respond to your request, we need to know who you are

We will not respond to any request if we are unable to verify your identity using commercially reasonable efforts and therefore confirm that the personal data in our possession actually relates to you. In such cases, we may request that you provide additional information which is reasonably necessary to authenticate you and your request.

 

Making a consumer request does not require you to create an account with us. However, we may require you to use your existing account. We will use any personal data collected from you in connection with your request solely for the purposes of authentication, without further disclosing the personal data, retaining it longer than necessary for purposes of authentication, or using it for unrelated purposes.

 

If you are an adult, you can make a request on behalf of a minor under your parental authority.

How and when we are expected to handle your request

We will respond to your request without undue delay, but in all cases and at the latest within 45 days of its receipt. Should we need more time, we will explain to you the reasons why, and how much more time we need. In this regard, please note that we may take up to 90 days to fulfill your request.

 

Should we deny your request, we will explain to you the reasons behind our denial without undue delay, but in all cases and at the latest within 45 days of receipt of the request. It is your right to appeal such decision by submitting a request to us via the details provided in this document. Within 60 days of receipt of the appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If the appeal is denied you may contact the Attorney General to submit a complaint.

 

We do not charge a fee to respond to your request, for up to two requests per year. If your request is manifestly unfounded, excessive or repetitive, we may charge a reasonable fee or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind them.

10. How We Protect Your Information.

We take reasonable precautions to secure your personal information. We have implemented technical, physical, and administrative security measures designed to reduce the risk of loss, misuse, unauthorized access, disclosure, or modification of your information. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. All information you provide to us is stored on secure servers behind firewalls. When you transmit highly sensitive information (such as a credit card number) through the Services, we encrypt the transmission of that information using Secure Sockets Layer (SSL) technology.

 

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

 

While we have employed security technologies and procedures to assist in safeguarding your personal information, no system or network can be guaranteed to be 100% secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or any other Services

11. Terms of Use.

If you choose to visit the Services, your visit and any dispute over privacy are subject to this Policy and our Terms of Use (https://sunburstlandscaping.com/termsofuse), including limitations on damages, resolution of disputes, and application of the law of the state of AZ.

12. Cookie Policy.

 

Website uses Trackers. To learn more, the User may consult the Cookie Policy (https://sunburstlandscaping.com/cookiepolicy).

 

13. Contact Us.

We welcome your questions, comments, and concerns about privacy. You can contact us at:

Sunburst Landscaping

7753 West Golden Lane, Peoria, AZ 85345

info@support.sunburstlandscaping.com

Cookie Policy

Effective Date: July 4, 2023

Thank you for visiting https://sunburstlandscaping.com (the “Website”). This Cookie Policy (the “Policy”) describes the types of technologies that help Sunburst Landscaping (the “Company”, “us”, “we”, or “our”) to achieve the purposes when you visit the Website and the products, features, materials, and services we offer (collectively with the Website, the “Services”).

 

For simplicity, all such technologies are defined as “Trackers” within this document – unless there is a reason to differentiate.

 

For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

 

Some of the purposes for which Trackers are used may also require the User’s consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

 

Website uses Trackers managed directly by the Company (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.

 

The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Company or the relevant provider. Some of them expire upon termination of the User’s browsing session.

 

In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers – in the linked privacy policies of the respective third-party providers or by contacting the Company.

 

To find more information dedicated to Californian consumers and their privacy rights, Users may the Privacy Policy (https://sunburstlandscaping.com/privacypolicy).

 

Please review this Policy carefully. By accessing or using the Services (or by clicking on “accept” or “agree” to this Policy when prompted), you agree to the terms of this Policy on behalf of yourself or the entity or organization that you represent. If you do not agree to any term in this Policy, you should refrain from further use of our Services.

 

  1. Activities strictly necessary for the operation of Website and delivery of the Service

     

Website uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

 

  1. Other activities involving the use of Trackers

     

2.1 Measurement

 

Website uses Trackers to measure traffic and analyze User behavior with the goal of improving the Service.

 

  1. Analytics

The services contained in this section enable the Company to monitor and analyze web traffic and can be used to keep track of User behavior.

 

3.1 Google Analytics (Google LLC)

 

Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of Website, to prepare reports on its activities and share them with other Google services.

 

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy – Opt Out.

 

3.2 Google Ads conversion tracking (Google LLC)

 

Google Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed on Website.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy.

 

3.3 Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)

 

Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy.

 

3.4 Targeting & Advertising

 

Website uses Trackers to deliver personalized marketing content based on User behavior and to operate, serve and track ads.

 

  1. Advertising

     

This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on Website, possibly based on User interests.

 

This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.

 

Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside

 

Website. For more information, please check the privacy policies of the relevant services.

 

In addition to any opt-out feature offered by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

 

Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

 

4.1 Google Ad Manager (Google LLC)

 

Google Ad Manager is an advertising service provided by Google LLC that allows the Company to run advertising campaigns in conjunction with external advertising networks that the Company, unless otherwise specified in this document, has no direct relationship with. In order to opt out from being tracked by various advertising networks, Users may make use of Youronlinechoices. In order to understand Google’s use of data, consult Google’s partner policy.

 

This service uses the “DoubleClick” Cookie, which tracks use of Website and User behavior concerning ads, products and services offered.

 

Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy.

 

4.2 Facebook Lookalike Audience (Facebook, Inc.)

 

Facebook Lookalike Audience is an advertising and behavioral targeting service provided by Facebook, Inc. that uses Data collected through Facebook Custom Audience in order to display ads to Users with similar behavior to Users who are already in a Custom Audience list on the base of their past use of Website or engagement with relevant content across the Facebook apps and services. On the base of these Data, personalized ads will be shown to Users suggested by Facebook Lookalike Audience.

 

Users can opt out of Facebook’s use of cookies for ads personalization by visiting this opt-out page.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy – Opt Out.

 

  1. Remarketing and behavioral targeting

     

This type of service allows Website and its partners to inform, optimize and serve advertising based on past use of Website by the User.

 

This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.

 

Some services offer a remarketing option based on email address lists.

 

In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

 

Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

 

5.1 Google Ads Remarketing (Google LLC)

 

Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC that connects the activity of Website with the Google Ads advertising network and the DoubleClick Cookie.

 

Users can opt out of Google’s use of cookies for ads personalization by visiting Google’s Ads Settings.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy – Opt Out.

 

5.2 Facebook Custom Audience (Facebook, Inc.)

 

Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of Website with the Facebook advertising network.

 

Users can opt out of Facebook’s use of cookies for ads personalization by visiting this opt-out page.

 

Personal Data processed: email address and Tracker.

 

Place of processing: United States – Privacy Policy – Opt Out.

 

5.3 Facebook Remarketing (Facebook, Inc.)

 

Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of Website with the Facebook advertising network.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy – Opt Out.

 

  1. How to manage preferences and provide or withdraw consent

     

There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:

 

Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.

 

Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.

 

It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent.

 

Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.

 

With regard to any third-party Trackers, Users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party’s privacy policy, or by contacting the third party.

 

6.1 Locating Tracker Settings

 

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

 

(a) Google Chrome

(b) Mozilla Firefox

(c) Apple Safari

(d) Microsoft Internet Explorer

(e) Microsoft Edge

(f) Brave

(g) Opera

 

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings, such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings, view and look for the relevant setting).

 

6.2 Advertising industry specific opt-outs

 

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

 

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

 

  1. Company and Data Controller

Sunburst Landscaping

 

7753 West Golden Lane, Peoria, AZ 85345

 

Company contact email: info@support.sunburstlandscaping.com

 

Since the use of third-party Trackers through the Website cannot be fully controlled by the Company, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

 

Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Company should they wish to receive any further information on the use of such technologies by Website.

 

  1. Definitions and legal references

8.1 Personal Information (or Data)

 

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

 

8.2 Usage Data

 

Information collected automatically through Website (or third-party services employed in Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

 

8.3 User

 

The individual using Website who, unless otherwise specified, coincides with the Data Subject.

 

8.4 Data Subject

 

The natural person to whom the Personal Data refers.

 

8.5 Data Processor (or Data Supervisor)

 

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

 

8.6 Data Controller (or Company)

 

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of Website. The Data Controller, unless otherwise specified, is the Owner of the Website.

 

8.7 Website (or this Application)

 

The means by which the Personal Data of the User is collected and processed.

 

8.8 Service

 

The service provided by Website as described in the relative terms (if available) and on this site/application.

 

8.9 Cookie

 

Cookies are Trackers consisting of small sets of data stored in the User’s browser.

 

8.10 Tracker

 

Tracker indicates any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User’s device.

 

8.11 European Union (or EU)

 

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

 

8.12 Legal information

 

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

 

This privacy policy relates solely to the Website, if not stated otherwise within this document.