5 DIY Methods to Keep Your Dog Friendly Artificial Grass Odor-Free

Golden retriever playing on artificial grass, Peoria, AZ.

While artificial turf offers a beautiful, low-maintenance solution for your pet-friendly yard, pet urine odor can sometimes become a concern for homeowners. This comprehensive guide shares five effective and safe DIY methods to keep your dog-friendly artificial grass wonderfully odor-free, all while protecting your turf, pets, and children. You’ll discover the science behind those stubborn pet odors, how natural deodorizers truly work, step-by-step cleaning instructions, when it’s time to call the pros in Peoria, AZ, and a practical prevention schedule designed specifically for Arizona’s unique heat and drainage challenges. We focus on actionable, science-backed advice—covering urea, uric acid, and bacterial conversion to ammonia—along with precise ratios, supply lists, and treatment frequencies. Expect clear how-to lists, two helpful comparison tables for DIY agents versus professional solutions, and checklists to guide your decision on when a professional consultation or deep cleaning is the right next step. Throughout, we’ll naturally introduce terms like enzyme cleaner, zeolite infill, permeable backing, and pet-designated relief areas, empowering you to make informed maintenance and installation choices for a truly fresh yard.

Why Does Dog Urine Odor Linger on Artificial Grass?

That distinct dog urine odor on your synthetic turf actually comes from two chemical culprits and microbial activity: urea and uric acid. Urea quickly breaks down into ammonia thanks to bacteria, creating that familiar sharp smell. Uric acid, however, can form stubborn crystals that regular rinsing simply won’t remove. Understanding these processes helps explain why certain treatments, like powerful enzyme cleaners, are essential for truly neutralizing odors rather than just masking them. In the next section, we’ll dive deeper into urine components and the bacterial processes that generate these volatile, persistent smells within your turf system.

Unpacking the Science Behind Pet Odors on Your Synthetic Turf

Urea, a water-soluble nitrogen compound, is metabolized by bacteria into ammonia—a volatile gas with a pungent smell. Uric acid, on the other hand, is less soluble and tends to crystallize within your turf’s backing and infill. This bacterial action, specifically microbial urease activity, converts urea into ammonia in warm, moist conditions, allowing these volatile compounds to escape into the air. This chemical pathway clarifies why simple absorption agents offer only temporary relief, while enzyme cleaners, which contain microbes or enzymes that break down uric salts and organic residues, provide a more effective long-term solution. Grasping this mechanism is key to understanding why addressing both soluble and insoluble urine components is vital for lasting odor control.

Artificial Turf Heat and Odor Issues

The third generation artificial turf introduced in the late 1990s is provide shock absorption similar to that of natural grass. The in artificial turf can heat up and emit an unpleasant smell Environmental and health impacts of artificial turf: a review.

Key Factors Contributing to Odor Buildup on Your Artificial Grass

Several installation and environmental factors can contribute to increased odor buildup in your yard. Poor drainage can trap moisture and urine, while inappropriate infill may lack the necessary odor-adsorbing properties. Additionally, Arizona’s high surface temperatures can accelerate the volatilization of ammonia, making smells more noticeable. Soil compaction and clogged sub-base layers hinder proper percolation, and incorrect backing materials can unfortunately trap uric acid crystals. Since these factors often interact—for instance, heat increasing volatilization while inadequate drainage prevents dilution—your maintenance strategy must be carefully tailored to your specific local conditions. The following section will introduce safe, natural deodorizers that homeowners can use as a proactive first line of defense.

Your Guide to Using Natural Deodorizers for Dog Urine Smell

Baking soda and citric acid deodorizers for artificial grass in Peoria, AZ

Natural deodorizers work in a few clever ways: by absorbing odors, neutralizing them, or by adjusting the pH to reduce volatile ammonia emissions. Baking soda effectively adsorbs odors and buffers pH, while white vinegar neutralizes ammonia through acidification. Diluted citric acid or low-strength hydrogen peroxide can also assist with mild biological residues when used with care. Each method has its strengths and limitations: baking soda won’t break down uric acid crystals, and vinegar can neutralize ammonia but won’t degrade uric salts. The next two subsections provide precise application steps, safe dilution ratios, and spot-test guidance, ensuring you can use these agents without harming your turf fibers or risking your beloved pet’s safety.

How Baking Soda Absorbs and Neutralizes Stubborn Pet Odors

Baking soda (sodium bicarbonate) works wonders by adsorbing volatile organic compounds and buffering alkaline ammonia, effectively reducing detectable smells through both physical and chemical action. For fresh odors, simply sprinkle a light, even layer over the affected area. Let it sit for 30–60 minutes, then gently brush it into the turf pile and rinse or vacuum as needed. For moderate use, repeat this process weekly. Baking soda is generally pet-safe in typical household amounts, but remember, it doesn’t break down uric acid crystals, so it’s best used as a temporary boost alongside enzymatic treatments. If odors persist after baking soda application, an enzyme cleaner specifically targeting uric salts is your logical next step for lasting freshness.

The Power of Vinegar Solutions in Effective Odor Removal

White vinegar neutralizes ammonia by lowering the pH and converting some volatile ammonia into less odorous ammonium ions, making a diluted vinegar rinse excellent for immediate smell reduction. A safe and effective ratio for spot treatments is one part white vinegar to two parts water. Apply this solution with a spray bottle, allow it to dwell for five to ten minutes, then rinse thoroughly with fresh water to prevent fiber damage and residual acidity. Vinegar is both inexpensive and pet-safe when diluted, but it won’t dissolve uric acid crystals. Therefore, use it for fresh urine or as part of your regular maintenance rinse, rather than as a complete solution for long-standing odors.

Your Best DIY Cleaning Methods for a Fresh Pet-Friendly Artificial Turf

As a homeowner, you have five reliable DIY methods that, when used together, can effectively manage most pet-related turf odors. These include routine rinsing and waste removal, baking soda deodorizing, diluted vinegar rinses, citric acid or low-percent hydrogen peroxide spot-treatment, and powerful enzyme cleaner applications. Always start with mechanical removal and regular rinsing to reduce bacterial load, then apply absorbents or neutralizers as needed, reserving enzyme treatments for those persistent or recurring smells. Below, you’ll find clear steps, tools to use (and avoid), and frequency recommendations that strike a perfect balance between efficacy and turf longevity. If odors persist after these DIY steps, a professional enzyme-strength or deep-clean option might be the appropriate next move for your yard.

  1. Routine Rinsing and Waste Removal: Promptly pick up solids, hose down high-traffic areas weekly, and brush fibers to restore the pile.
  2. Baking Soda Application: Sprinkle, wait 30–60 minutes, brush into turf, then rinse or vacuum.
  3. Diluted Vinegar Rinse: Mix 1:2 vinegar-to-water, spray, let it sit 5–10 minutes, then rinse thoroughly.
  4. Spot Citric Acid/Low-Percent H2O2: Use low concentrations, always spot-test, apply briefly, then rinse.
  5. Enzyme Cleaner Treatment: Apply enzyme cleaner as directed on the label, allow ample dwell time, agitate gently, and rinse if instructed.

These five methods combine mechanical cleaning, absorption, pH neutralization, and biological breakdown to tackle various aspects of urine chemistry. If these DIY steps don’t fully remove stubborn uric acid deposits, professional solutions are available to provide deeper remediation to both the turf surface and its sub-base, ensuring a truly fresh result.

Before we dive into the enzyme-focused table, here’s a quick comparison of common DIY agents to help you choose the right tool for your specific odor problem.

CleanerMechanismEffectiveness vs AmmoniaEffectiveness vs Uric Acid
Baking SodaAdsorption and pH bufferingMedium (temporary)Low
White Vinegar (diluted)Acid neutralization of ammoniaHigh (temporary)Low
Enzyme Cleaner (pet-safe)Biological breakdown of organic residuesHighHigh
Citric Acid (diluted)Acidification and mild chelationMediumLow–Medium
Hydrogen Peroxide (low %)Oxidation of organic matterMediumMedium (spot)

This table clearly illustrates that enzyme cleaners are uniquely effective against uric acid crystals, while baking soda and vinegar offer quick, temporary relief. For persistent uric acid residues, an enzyme-based treatment is often your best bet for long-lasting freshness.

Mastering Regular Rinsing and Solid Waste Removal on Artificial Grass

Routine maintenance is absolutely crucial for reducing the bacterial substrate and slowing odor reappearance. This is achieved by keeping urine diluted and promptly removing solids that can trap bacteria. Daily or after-use quick pick-up of feces, weekly hosing of high-traffic areas, and monthly brushing will help maintain pile integrity and speed up drying. Be sure to avoid strong pressure washers, as they can damage the backing or cause infill migration. Instead, use soft-bristled push brooms or turf rakes, rinse with plain water after baking soda or vinegar treatments, and let natural sunlight and airflow assist with drying. These consistent daily and weekly habits will significantly lower microbial activity and make periodic enzyme treatments even more effective when they are needed.

How Enzyme Cleaners Expertly Break Down Urine Residues

Enzyme cleaners contain specialized proteases and urease-targeting enzymes that expertly catalyze the breakdown of uric acid and other organic residues into soluble, non-odorous compounds that simply rinse away. To use, apply a pet-safe enzyme product according to its label directions—this typically involves saturating the area, allowing ample dwell time for the enzymes to work their magic, and gently agitating if recommended—then blot or rinse as instructed. Enzymes specifically target both the bacterial biofilm and the uric salts that baking soda and vinegar often leave behind, making them indispensable for tackling long-standing odors. If your DIY enzyme treatments reduce but don’t completely eliminate the odor, professional-strength enzyme formulations and a thorough deep cleaning could be your next step for a truly fresh yard.

Can Citric Acid and Hydrogen Peroxide Be Used Safely for Turf Deodorizing?

Citric acid and low-percent hydrogen peroxide can certainly help with mild organic staining and some odor reduction, but both require careful application. Use citric acid in weak solutions (e.g., 1–2% by volume) and peroxide at 3% or less, always performing a spot-test first in an inconspicuous area. These agents can oxidize organic residues and lighten minor stains, but higher concentrations risk fiber discoloration or damage to colored turf backing. After applying either agent, rinse thoroughly and closely monitor for any changes in texture or color. When in doubt, reserve these as occasional spot treatments and prioritize enzyme cleaners for your regular uric acid remediation needs.

When to Call the Pros for Artificial Grass Odor Removal in Peoria, AZ

The short answer is: Yes—it’s definitely time to call the professionals when odors persist despite repeated DIY treatments, when your turf or its backing feels saturated, or when drainage and infill design appear compromised. A lingering smell after multiple enzyme treatments, visible uric salt buildup in the backing, or drainage failures that leave standing moisture are clear signals for professional intervention. Local climate factors here in Peoria, AZ—like intense heat and occasional storm runoff—can unfortunately exacerbate drainage and volatilization issues, making a professional assessment incredibly valuable. Sunburst Landscaping offers targeted professional solutions, including advanced infill options, drainage upgrades, and deep-clean services. A consultation with us can help determine if a deep remediation or an installation fix is the most effective path forward for your yard.

Professional solutions vary in their mechanisms and outcomes. The table below compares common professional options for odor control, detailing how they work and their typical results.

Professional SolutionMechanismTypical Result
Odor-adsorbing infill (e.g., zeolite)Adsorbs ammonia and masks odorImmediate reduction, periodic refresh
Antimicrobial/engineered infillInhibits bacterial growthLong-term odor suppression
Drainage upgrades (slope, permeable base)Improves drying, reduces poolingPrevents recurrent saturation and odor
Deep enzymatic cleaning & inspectionHigh-strength enzymes + agitationRemoves uric salts; restores freshness

This comparison clearly shows that combining drainage improvements with appropriate infill and deep cleaning often yields the best long-term results for pet turf in Arizona’s climate. If you’re noticing signs of saturation or an ongoing smell, a professional assessment is a smart and cost-effective next step toward a fresher yard.

Discover Sunburst Landscaping’s Advanced Odor-Resistant Infill Systems

Advanced infill systems specifically designed for pet turf work by adsorbing ammonia, resisting bacterial colonization, or providing rapid drainage to prevent urine from lingering in contact with backing materials. Our options include mineral-based zeolite infills that effectively trap odors, antimicrobial-infused granules that significantly reduce bacterial growth, and engineered blends that perfectly balance cushioning with permeability. For homeowners, selecting the right infill depends on your pet’s usage, local climate, and your willingness to maintain it. Our professionals can recommend and install the ideal combination that minimizes long-term odor without compromising comfort or safety. If DIY measures consistently fall short, a professional infill replacement paired with a thorough cleaning can deliver measurable and lasting improvements.

How Superior Drainage Solutions Ensure Long-Term Odor Prevention

Effective drainage is paramount for preventing urine saturation, speeding up drying, and reducing the microbial activity that converts urea to ammonia. The core elements include a correct slope, a well-compacted yet permeable sub-base, and a permeable turf backing. In Peoria’s unique soils, our design must account for occasional storm runoff and rapid drying during intense heat spells. Professionally installed sub-base layers and carefully graded slopes ensure that urine and rinse water flow away efficiently instead of pooling. Addressing drainage during installation or remediation significantly reduces the frequency of odor recurrence and lessens the need for repeated chemical or enzymatic treatments, making maintenance much easier over the lifespan of your turf.

What to Expect from Our Professional Deep Cleaning and Maintenance Service

Spraying artificial turf Peoria, AZ

A professional deep-clean service from Sunburst Landscaping typically includes agitation to loosen infill and residues, the application of concentrated enzyme formulations to break down stubborn uric salts, targeted rinsing or extraction, infill refresh or replacement as needed, and a thorough post-service inspection with personalized recommendations. For heavy-use pet turf, service intervals might range from semi-annual to annual, depending on your dog’s activity level and local climate exposure. You can expect marked odor reduction, a restored turf appearance, and expert guidance for ongoing maintenance to prevent reoccurrence. If your DIY methods haven’t quite resolved the issue, scheduling a professional consultation for a tailored plan is a practical and highly recommended next step for a truly fresh yard.

How to Proactively Prevent Future Odors on Your Dog-Friendly Artificial Grass

Preventing future odors hinges on making the right installation choices, designing concentrated pet-relief areas, and adhering to a reliable maintenance schedule that matches your usage intensity and Arizona’s conditions. Proper base preparation, selecting an odor-resistant infill, and ensuring adequate slope and drainage are crucial for minimizing long-term odor problems. Strategic design elements like dedicated pet relief zones and easy-rinse stations help localize cleaning efforts and preserve the freshness of the rest of your turf. The following subsections will detail critical installation elements, the benefits of designated relief areas, and a practical maintenance calendar for households with light to heavy pet usage.

Why Proper Installation is Your First Line of Defense Against Odor

A correctpet turf installation proactively prevents many odor issues by combining an expertly engineered sub-base, permeable backing, and suitable infill. This system allows urine to drain and disperse effectively rather than pooling. Poor compaction, insufficient slope, or using an impermeable backer can trap moisture and uric salts, leading to recurring and harder-to-remove odors. Investing in proper base layers and a matched infill creates a system that dries quickly and significantly reduces bacterial proliferation, thereby lowering your long-term maintenance needs. When planning or upgrading your turf, always consult with professionals about sub-base options and slope requirements that are perfectly suited to local soil and rainfall patterns.

How Designated Pet Relief Areas Help Keep Your Turf Fresh

Creating a dedicated pet relief zone smartly concentrates pet activity onto a surface specifically engineered for easy cleaning. Smaller areas can benefit from specialized infill, drainage channels, or even removable surfaces that simplify frequent rinsing and enzyme treatments. The advantages are numerous: reduced wear across your entire lawn, easier spot treatments, and targeted infill refresh cycles that are far more economical than treating a whole yard. When designed conveniently near a hose or rinse station, these areas enable quick responses to fresh accidents and significantly reduce the buildup of uric acid in other turf zones. Thoughtful placement and material choices ensure your household landscape remains both functional and wonderfully low-odor.

Your Ideal Maintenance Schedule for a Truly Odor-Free Pet Turf

A simple maintenance calendar, carefully tailored to your pet’s usage, is essential for keeping odors manageable. This includes daily quick pick-up of solids for all households, weekly rinsing and spot treatments for moderate use, monthly enzyme applications for multi-dog or heavy-use yards, and an annual professional inspection or infill refresh. Light-use homes might skip monthly enzyme treatments but should always monitor for any persistent smells, while heavy-use households will greatly benefit from quarterly professional cleanings. Remember to adjust frequency during hot Arizona months when volatilization increases; more frequent rinsing will shorten odor persistence and keep microbial activity effectively in check.

  • Light use: Daily waste removal; weekly rinse; enzyme treatment every 3–6 months.
  • Moderate use (1 dog): Daily waste removal; weekly rinse; enzyme treatment monthly.
  • Heavy use (multiple dogs): Daily waste removal; twice-weekly rinse; enzyme treatment monthly plus semi-annual professional clean.

Common Questions About Pet Turf Odor Control, Answered!

Below, you’ll find concise answers to common homeowner questions, optimized for quick clarity and immediate action when odors appear. Each answer combines practical frequency or action guidance with important safety considerations, concluding with whether professional services are appropriate for chronic issues. After these FAQs, if you still need hands-on help, we highly recommend a local consultation to assess your installation, infill, and drainage.

How Often Should You Clean Artificial Grass with Dogs?

The cleaning frequency truly depends on your dog count and intensity of use: daily solid removal is a must, weekly rinses for most households, monthly enzyme treatments for single-dog moderate use, and monthly or bi-monthly enzyme/deep-clean for heavy-use or multi-dog yards. Arizona’s intense heat shortens the window before odors become noticeable, so we recommend increasing rinsing frequency during hot months to reduce ammonia volatilization. Always watch for persistent smells or backing saturation as clear signs that you need more frequent cleaning or a professional assessment.

Does Baking Soda Really Work on Artificial Turf Odors?

Yes, baking soda absolutely works! It functions by adsorbing volatile odor molecules and buffering pH, providing quick, temporary relief for fresh odors and surface smells. However, baking soda does not enzymatically break down uric acid crystals. So, when odors persist despite baking soda treatment, an enzyme cleaner specifically targeting uric salts is the appropriate next step. Use baking soda as a supplementary, pet-safe option while scheduling enzyme treatments for those long-standing or recurrent problems.

What Are the Safest Artificial Grass Cleaners for Pets and Kids?

For pet- and child-safe options, we recommend properly labeled enzyme cleaners and diluted vinegar solutions. These choices minimize toxic exposure while effectively addressing microbial and ammonia-related odors. Please avoid concentrated bleach, undiluted hydrogen peroxide, or strong surfactants, as these can irritate skin or damage your turf fibers. Always spot-test any cleaner on an inconspicuous area, diligently follow product label safety directions, and rinse thoroughly after treatment to remove any residues. If you have any uncertainty, consult a professional to recommend safe, effective products tailored to your specific turf system and household needs.

For larger or persistent odor problems, we encourage you to consider requesting a consultation or quote from a local turf specialist. Sunburst Landscaping, a trusted Peoria-based contractor renowned for pet-friendly, odor-resistant turf systems and professional remediation services, can expertly assess your drainage, infill options, and deep-clean needs. We’ll then recommend a tailored action plan perfectly suited to Arizona’s unique conditions. Our professional advice can help you determine whether a deep enzymatic clean, an infill refresh, or a drainage upgrade will deliver the long-term odor control you truly need.

Frequently Asked Questions

What are the best practices for maintaining artificial grass in hot climates?

In hot climates, such as Arizona, it’s essential to implement a maintenance routine that includes frequent rinsing to prevent odor buildup. Daily solid waste removal is crucial, along with weekly hosing of high-traffic areas. Additionally, consider using enzyme cleaners monthly to break down uric acid and other residues. Adjust your cleaning frequency during peak heat to combat increased ammonia volatilization. Proper drainage and infill selection also play a vital role in maintaining a fresh environment for your artificial grass.

How can I tell if my artificial grass is damaged from improper cleaning?

Signs of damage from improper cleaning include discoloration, fraying fibers, or a compromised backing. If you notice areas where the grass appears flattened or matted, it may indicate excessive pressure from cleaning tools or harsh chemicals. Additionally, persistent odors despite cleaning efforts can suggest that residues remain trapped in the turf. Regular inspections and using gentle cleaning methods can help prevent damage and maintain the integrity of your artificial grass.

What should I do if my dog refuses to use designated relief areas?

If your dog is hesitant to use designated relief areas, consider enhancing the appeal of these zones. You can try using attractants like specific scents or placing familiar items in the area. Additionally, ensure that the surface is comfortable and easy to access. Training your dog to associate the area with positive experiences, such as treats or praise, can also encourage usage. Patience and consistency are key in helping your pet adapt to these designated spots.

Are there any natural alternatives to enzyme cleaners for odor control?

Yes, there are several natural alternatives to enzyme cleaners for controlling odors on artificial grass. Baking soda is an effective option, as it absorbs odors and helps neutralize pH levels. White vinegar can also be used to neutralize ammonia odors when diluted with water. Additionally, citric acid can assist in breaking down organic residues. However, while these alternatives can provide temporary relief, they may not be as effective as enzyme cleaners for persistent odors.

How can I improve drainage in my artificial grass installation?

Improving drainage in your artificial grass installation involves several key steps. First, ensure that the sub-base is well-compacted and permeable to allow water to flow through easily. Incorporating a slight slope during installation can help direct water away from the turf. Additionally, using a permeable backing and selecting appropriate infill materials can enhance drainage. Regular maintenance, such as clearing debris and monitoring for pooling, is also essential to maintain optimal drainage performance.

What are the benefits of using professional cleaning services for artificial grass?

Professional cleaning services offer several benefits for maintaining artificial grass. They utilize specialized equipment and high-strength enzyme cleaners that effectively break down stubborn uric acid and other residues. Professionals can also assess your turf for underlying issues, such as drainage problems or infill degradation, that may contribute to odor. Regular professional cleanings can restore the appearance and freshness of your turf, ensuring a safe and pleasant environment for both pets and families.

What are the signs that my artificial grass needs professional cleaning?

If you’re noticing persistent odors despite your regular DIY cleaning efforts, visible uric salt buildup, or if your turf feels saturated, it’s likely time to call in the professionals. Additionally, if drainage issues are leading to standing water or if the turf backing appears compromised, these are clear indicators that professional intervention is necessary. Local climate factors, such as Peoria, AZ’s intense heat, can unfortunately exacerbate these issues, making a professional assessment invaluable for achieving long-term odor control.

How can I ensure my artificial grass installation prevents odors?

To effectively prevent odors, focus on proper installation techniques. This includes a well-engineered sub-base, permeable backing, and a suitable infill that allows for efficient drainage. Ensuring adequate slope and compaction during installation helps urine disperse rather than pool, significantly reducing the likelihood of odor buildup. Consulting with our professionals about local soil conditions and rainfall patterns can further enhance your installation’s effectiveness in preventing long-term odor issues.

Are there specific products I should avoid when cleaning artificial grass?

Yes, please avoid using concentrated bleach, undiluted hydrogen peroxide, or strong surfactants, as these can irritate skin and potentially damage your turf fibers. Instead, always opt for pet-safe cleaners like enzyme-based products or diluted vinegar solutions. It’s always a good practice to spot-test any cleaner on a small, inconspicuous area before full application to ensure it won’t harm your turf. If you’re ever in doubt, consult a professional for recommendations tailored to your specific turf system.

How do designated pet relief areas help with odor control?

Designated pet relief areas are a smart solution because they concentrate pet activity in a specific location, making waste and odor management much easier. These areas can be thoughtfully designed with specialized infill, drainage channels, or even removable surfaces that simplify frequent cleaning. By localizing your cleaning efforts, you can reduce wear on the rest of your lawn and make it simpler to apply targeted treatments, ultimately maintaining a fresher and more pleasant environment for both your pets and your family.

What maintenance practices can help keep my artificial grass odor-free?

Regular maintenance is absolutely key to effective odor control. This includes daily solid waste removal, weekly rinsing of high-traffic areas, and monthly enzyme treatments for heavy-use yards. For light-use households, a less frequent schedule may suffice, but consistently monitoring for persistent odors is essential. Adjusting the frequency of rinsing during hot months can also significantly help mitigate odor buildup, as increased heat can accelerate the volatilization of ammonia from urine.

Can I use citric acid and hydrogen peroxide for turf deodorizing?

Yes, citric acid and low-percent hydrogen peroxide can be effective for mild organic staining and some odor reduction. However, caution is definitely necessary: use citric acid in weak solutions (1-2% by volume) and hydrogen peroxide at 3% or less, always performing a spot-test first. While these agents can oxidize organic residues, higher concentrations may risk discoloration or damage to your turf. For regular, ongoing odor control, enzyme cleaners are generally more effective and recommended.

What should I do if DIY methods fail to eliminate odors?

If your DIY cleaning methods aren’t resolving persistent odors, we strongly recommend scheduling a professional consultation. Our professionals can thoroughly assess the situation, recommend the most appropriate treatments, and provide deep cleaning services that specifically target uric acid buildup and other stubborn residues. We can also evaluate your drainage and infill options to ensure long-term odor control, especially in challenging climates like Peoria, AZ, where heat and moisture can complicate maintenance efforts.

Conclusion

Maintaining a fresh and odor-free environment for your dog-friendly artificial grass is absolutely achievable with the right DIY methods and consistent maintenance. By truly understanding the science behind pet odors and effectively utilizing natural deodorizers, you can confidently manage and prevent unpleasant smells. For those persistent issues, remember to consider consulting with our professionals who can provide tailored solutions to ensure your turf remains in top, pristine condition. Explore our expert services today to keep your outdoor space enjoyable and fresh for both you and your beloved pets!

Keeping your dog-friendly artificial grass smelling fresh is entirely achievable through consistent maintenance and effective DIY methods. By understanding the science behind pet odors and utilizing natural deodorizers, you can manage and prevent unpleasant smells with confidence. For persistent issues, consider consulting our professionals for tailored solutions that ensure your turf remains in pristine condition. Ready to upgrade your yard or install a new pet-friendly turf? Contact us today for expert installation and maintenance services to keep your outdoor space clean, safe, and enjoyable for your pets!

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j. No Unauthorized Access or Violation of Security. Violate the security of the Services through (i) any attempt to gain unauthorized access to the Services or to other systems or networks connected to the Services, (ii) the breach or circumvention of encryption or other security codes or tools, or (iii) data mining or interference to any server, computer, database, host, user, or network connected to the Services.

k. No Reverse Engineering. Reverse engineer, decompile, or otherwise attempt to obtain the source code or underlying information of or relating to the Services.

l. No Collecting User Data. Collect, harvest, or assemble any data or information regarding any other user without their consent. This includes, without limitation, their emails, usernames, or passwords.

m. No Other Interference. Otherwise attempt to interfere with the proper working of the Services.

n. Attempt or Assist Others in Attempting. Attempt any of the foregoing or assist, permit, or encourage others to do or attempt any of the foregoing.

3.3 Geographic Restrictions.

The Company is based in the United States. The Services are for use by persons located in the United States. By choosing to access the Services from any location other than the United States, you accept full responsibility for compliance with all local laws. The Company makes no representations that the Services or any of its content are accessible or appropriate outside of the United States.

4. Terms and Conditions of Sale

4.1 Purchasing Process

Any steps taken from choosing Services to order submission form part of the purchasing process. The purchasing process includes these steps:

a. By clicking on the checkout button, users open the third-party merchant checkout section, wherein they will have to specify their contact details and a payment method of their choice.

b. After providing all the required information, users must carefully review the order and, subsequently, confirm and submit it by using the relevant button or mechanism on the Website, hereby accepting these Terms and committing to pay the agreed-upon price.

4.2 Order submission

When you submit an order, the following applies:

a. The submission of an order determines contract conclusion and therefore creates for you the obligation to pay the price, taxes, and possible further fees and expenses, as specified on the order page.

b. In case the purchased Services requires active input from you, such as the provision of personal information or data, specifications or special wishes, the order submission creates an obligation for you to cooperate accordingly.

c. Upon submission of the order, users will receive a receipt confirming that the order has been received.

All notifications related to the described purchasing process shall be sent to the email address provided by you for such purposes.

4.3 Prices

You are informed during the purchasing process and before order submission, about any fees, taxes and costs (including, if any, delivery costs) that they will be charged.

4.4 Methods of payment

Information related to accepted payment methods are made available during the purchasing process. Some payment methods may only be available subject to additional conditions or fees. In such cases related information can be found in the dedicated section of the Website. All payments are independently processed through third-party services. Therefore, the Website does not collect any payment information – such as credit card details – but only receives a notification once the payment has been successfully completed. If payment through the available methods fail or is refused by the payment service provider, the Company shall be under no obligation to fulfill the purchase order. Any possible costs or fees resulting from the failed or refused payment shall be borne by you.

4.5 Retention of usage rights

You do not acquire any rights to use the purchased Services until the total purchase price is received by the Company.

5. Contract Duration

5.1 Subscriptions

Subscriptions allow you to receive Services continuously or regularly over a determined period of time. Paid subscriptions begin on the day the payment is received by the Company. In order to maintain subscriptions, you must pay the required recurring fee in a timely manner. Failure to do so may cause service interruptions.

5.2 Fixed-term subscriptions

Paid fixed-term subscriptions start on the day the payment is received by the Company and last for the subscription period chosen by you or otherwise specified during the purchasing process. Once the subscription period expires, the Services shall no longer be accessible, unless you renew the subscription by paying the relevant fee. Fixed-term subscriptions may not be terminated prematurely and shall run out upon expiration of the subscription term.

5.3 Automatic renewal

Subscriptions are automatically renewed through the payment method that you chose during purchase unless you cancel the subscription within the deadlines for termination specified in the relevant section of these Terms and/or Website. The renewed subscription will last for a period equal to the original term. You shall receive a reminder of the upcoming renewal with reasonable advance, outlining the procedure to be followed in order to cancel the automatic renewal.

5.4 Termination

Recurring subscriptions may be terminated at any time by sending a clear and unambiguous termination notice to the Company using the contact details provided in this document, or — if applicable — by using the corresponding controls inside the Website.

5.5 Termination notice

If the notice of termination is received by the Company before the subscription renews, the termination shall take effect as soon as the current period is completed.

6. Intellectual Property Rights.

6.1 Ownership of Intellectual Property.

You acknowledge that all intellectual property rights, including copyrights, trademarks, trade secrets, and patents, in the Services and its contents, features, and functionality (collectively, the “Content”), are owned by the Company, its licensors, or other providers of such material. The Content is protected by U.S. and international intellectual property or proprietary rights laws. Neither this Agreement nor your access to the Services transfers to you any right, title, or interest in or to such intellectual property rights. Any rights not expressly granted in this Agreement are reserved by the Company and its licensors.

6.2 License to Use the Services.

During the Term of this Agreement, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to use and access the Content for any business or commercial use in accordance with this Agreement. The Content may not be used for any other purpose. This license will terminate upon your cessation of use of the Services or at the termination of this Agreement.

6.3 Certain Restrictions.

The rights granted to you in this Agreement are subject to the following restrictions:

a. No Copying or Distribution. You shall not copy, reproduce, publish, display, perform, post, transmit, or distribute any part of the Content in any form or by any means except as expressly permitted herein or as enabled by a feature, product, or the Services when provided to you.

b. No Modifications. You shall not modify, create derivative works from, translate, adapt, disassemble, reverse compile, or reverse engineer any part of the Content.

c. No Exploitation. You shall not sell, license, sublicense, transfer, assign, rent, lease, loan, host, or otherwise exploit the Content or the Services in any way, whether in whole or in part.

d. No Altering of Notices. You shall not delete or alter any copyright, trademark, or other proprietary rights notices from copies of the Content.

e. No Competition. You shall not access or use the Content in order to build a similar or competitive website, product, or service.

f. Systematic Retrieval. You shall not use any information retrieval system to create, compile, directly or indirectly, a database, compilation, collection or directory of the Content or other data from the Services.

6.4 Trademark Notice.

All trademarks, logos, and service marks displayed on the Services are either the Company’s property or the property of third parties. You may not use such trademarks, logos, or service marks without the prior written consent of their respective owners.

7. User Content.

7.1 User Generated Content.

The Services may contain message boards, chatrooms, profiles, forums, and other interactive features that allow users to post, upload, submit, publish, display, or transmit to other users or other persons content or materials (collectively, “User Content”) on or through the Services.

You are solely responsible for your User Content. Please consider carefully what you choose to share. All User Content must comply with the Content Standards set forth below. Any User Content you post on or through the Services will be considered non-confidential and non-proprietary. You assume all risks associated with the use of your User Content. This includes any reliance on its accuracy, completeness, reliability, or appropriateness by other users and third parties, or any disclosure of your User Content that personally identifies you or any third party. You agree that the Company shall not be responsible or liable to any third party for any User Content posted by you or any other user of the Services.

You further agree that the Company shall not be responsible for any loss or damage incurred as the result of any interactions between you and other users. Your interactions with other users are solely between you and such users. If there is a dispute between you and any other user, we are under no obligation to become involved.

7.2 License.

You hereby grant to the Company an irrevocable, non-exclusive, royalty-free and fully paid, transferable, perpetual, and worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit your User Content, and to grant sublicenses of the foregoing rights, in connection with the Services and the Company’s business including, without limitation, for promoting and redistributing part or all of the Services in any media formats and through any media channels.

You represent and warrant that you have all the rights, power, and authority necessary to grant the rights granted herein to any User Content that you submit. You hereby irrevocably waive all claims and have no recourse against us for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content, or material submitted to us. Please note that all of the following licenses are subject to our Privacy Policy (https://sunburstlandscaping.com/privacypolicy/) to the extent they relate to any User Content that contains any personally identifiable information.

7.3 Content Standards.

You agree not to send, knowingly receive, upload, transmit, display, or distribute any User Content that does not comply with the following standards (“Content Standards”). User Content must not:

a. Violate Laws or Obligations. Violate any applicable laws or regulations (including intellectual property laws and right of privacy or publicity laws), or any contractual or fiduciary obligations.

b. Promote Illegal Activity or Harm to Others. Promote any illegal activity; advocate, promote, or assist any unlawful act; or create any risk of any harm, loss, or damage to any person or property.

c. Infringe Intellectual Property Rights. Infringe any copyright, trademark, patent, trade secret, moral right, or other intellectual property rights of any other person.

d. Defamatory, Abusive, or Otherwise Objectionable Material. Contain any information or material that we deem to be unlawful, defamatory, trade libelous, invasive of another’s privacy or publicity rights, abusive, threatening, harassing, harmful, violent, hateful, obscene, vulgar, profane, indecent, offensive, inflammatory, humiliating to other people (publicly or otherwise), or otherwise objectionable. This includes any information or material that we deem to cause annoyance, inconvenience, or needless anxiety, or be likely to upset, embarrass, alarm, or annoy another person.

e. Promotion of Sexually Explicit Material or Discrimination. Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.

f. Fraudulent Information or Impersonation. Contain any information or material that is false, intentionally misleading, or otherwise likely to deceive any person including, without limitation, impersonating any person, or misrepresenting your identity or affiliation with any person or organization.

g. Endorsement by the Company. Represent or imply to others that it is in any way provided, sponsored, or endorsed by the Company or any other person or entity, if that is not the case.

7.4 Monitoring and Enforcement.

We reserve the right at all times, but are not obligated, to:

a. take any action with respect to any User Content that we deem necessary or appropriate in our sole discretion, including if we believe that such User Content violates the Content Standards or any other provision in this Agreement, or creates liability for the Company or any other person. Such action may include reporting you to law enforcement authorities.

b. remove or reject any User Content for any or no reason in our sole discretion.

c. disclose any User Content, your identity, or electronic communication of any kind to satisfy any law, regulation, or government request, or to protect the rights or property of the Company or any other person.

d. Terminate or suspend your access to all or part of the Services for any or no reason, including without limitation, any violation of this Agreement.

We do not review User Content before it is posted on or through the Services, and therefore cannot ensure prompt removal of questionable User Content. Accordingly, the Company and its affiliates, and their respective officers, directors, employees or agents, assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. The Company shall have no liability or responsibility to anyone for performance or non-performance of the activities described in this Section.

7.5 Copyright Infringement (Digital Millennium Copyright Act Policy).

The Company respects the intellectual property of others and expects users of the Services to do the same. It is the Company’s policy to terminate the users of our Services who are repeat infringers of intellectual property rights, including copyrights. If you believe that your work has been copied in a way that constitutes copyright infringement and wish to have the allegedly infringing material removed, please provide the following information in accordance with the Digital Millennium Copyright Act to our designated copyright agent:

a. a physical or electronic signature of the copyright owner or a person authorized to act on their behalf;

b. a description of the copyrighted work that you allege has been infringed;

c. a description of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled;

d. a description of where the material that you claim is infringing is located;

e. your contact information, including your address, telephone number, and email address;

f. a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and

g. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Please note that pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact in a written notification automatically subjects the complaining party to liability for any damages, costs, and attorneys’ fees incurred by us in connection with the written notification and allegation of copyright infringement.

Designated copyright agent for the Company:

Name: Sunburst Landscaping

Address: 7753 West Golden Lane, Peoria, AZ 85345

Phone: info@support.sunburstlandscaping.com

7.6 Feedback to the Company.

If you provide the Company with any feedback or suggestions regarding the Services (“Feedback”), you hereby assign to the Company all rights in such Feedback and agree that the Company shall have the right to use and fully exploit such Feedback and related information in any manner it deems appropriate. The Company will treat any Feedback that you provide to the Company as non-confidential and non-proprietary. You agree that you will not submit to the Company any information or ideas that you consider to be confidential or proprietary.

8. Assumption of Risk.

The information presented on or through the Services is made available for general information purposes only. The Company does not warrant the accuracy, completeness, suitability, or quality of any such information. Any reliance on such information is strictly at your own risk. The Company disclaims all liability and responsibility arising from any reliance placed on such information by you or any other user to the Services, or by anyone who may be informed of any of its contents.

9. Privacy.

For information about how the Company collects, uses, and shares your information, please review our Privacy Policy (https://sunburstlandscaping.com/privacypolicy/). You agree that by using the Services you consent to the collection, use, and sharing (as set forth in the Privacy Policy) of such information.

The Children’s Online Privacy Protection Act requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13 years old. We do not knowingly collect or solicit personally identifiable information from children under 13 years old. If you are a child under 13 years old, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn we have collected personal information from a child under 13 years old, we will delete that information as quickly as possible. If you believe that a child under 13 years old may have provided us personal information, please contact us.

10. Termination.

10.1 Termination.

The Company may suspend or terminate your access or rights to use the Services at any time, for any reason, in our sole discretion, and without prior notice, including for any breach of the terms of this Agreement. Upon termination of your access or rights to use the Services, your right to access and use the Services will immediately cease. The Company will not have any liability whatsoever to you for any suspension or termination of your rights under this Agreement, including for termination of your account or deletion of your User Content. If you have registered for an account, you may terminate this Agreement at any time by contacting the Company and requesting termination.

10.2 Effect of Termination.

Upon termination of this Agreement, any provisions that by their nature should survive termination shall remain in full force and effect. This includes, without limitation, ownership or intellectual property provisions, warranty disclaimers, and limitations of liability. Termination of your access to and use of the Services shall not relieve you of any obligations arising or accruing prior to termination or limit any liability that you otherwise may have to the Company or any third party. You understand that any termination of your access to and use of the Services may involve deletion of your User Content associated with your account from our databases.

11. No Warranty.

THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS. USE OF THE SERVICES IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, THE COMPANY AND ITS LICENSORS DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE, COMPLETE, OR CORRECT; THAT THE SERVICES WILL MEET YOUR REQUIREMENTS; THAT THE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR REQUIREMENTS OR EXPECTATIONS. TO THE FULLEST EXTENT PROVIDED BY LAW. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE DEVICE, DATA, OR OTHER PROPRIETARY MATERIAL THAT MAY RESULT FROM YOUR USE OF THE SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR YOUR DOWNLOADING OF ANY MATERIAL POSTED ON THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICES ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES OR THIRD-PARTY LINKS, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES OR ANY OTHER USER.

THE SERVICES WOULD NOT BE PROVIDED WITHOUT THESE LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SERVICES SHALL CREATE ANY WARRANTY, REPRESENTATION, OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SERVICES, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.

12. Limitation of Liability.

TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY OR ITS AFFILIATES, OR THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SERVICES, ANY THIRD-PARTY LINK, OR ANY CONTENT ON THE SERVICES OR SUCH THIRD-PARTY LINK, INCLUDING, WITHOUT LIMITATION, ANY LOSS OF USE, REVENUE, OR PROFIT, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF DATA, LOSS OF GOODWILL, OR DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGE WAS FORESEEABLE AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICES IS TO STOP USING THE SERVICES.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.

13. Indemnification.

You agree to indemnify, defend, and hold harmless the Company and its affiliates and their respective officers, directors, employees, agents, affiliates, successors, and permitted assigns (collectively, “Indemnified Party”) from and against any and all losses, claims, actions, suits, complaints, damages, liabilities, penalties, interest, judgments, settlements, deficiencies, disbursements, awards, fines, costs, fees, or expenses of whatever kind, including reasonable attorneys’ fees, fees and other costs of enforcing any right to indemnification under this Agreement, and the cost of pursuing any insurance providers, arising out of or relating to your breach of this Agreement or your use or misuse of the Services including, but not limited to, your User Content or any actions taken by a third party using your account. The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to assist and cooperate with our defense or settlement of these claims.

14. Disputes.

14.1 Governing Law.

All matters relating to this Agreement, and all matters arising out of or relating to this Agreement, whether sounding in contract, tort, or statute are governed by, and construed in accordance with, the laws of the State of Arizona, without giving effect to any conflict of law principles.

14.2 Dispute Resolution.

Any action or proceeding arising out of or related to this Agreement or the Services shall be brought only in a state or federal court located in the State of Arizona, Peoria, although we retain the right to bring any suit, action, or proceeding against you for breach of this Agreement in your country of residence or any other relevant country. You hereby irrevocably submit to the jurisdiction of these courts and waive the defense of inconvenient forum to the maintenance of any action or proceeding in such venues.

At the Company’s sole discretion, it may require any dispute, claim, or controversy arising out of or relating to this Agreement, or the breach, termination, enforcement, interpretation, or validity thereof, to be submitted to and decided by a single arbitrator by binding arbitration under the rules of the American Arbitration Association in [LOCATION]. The decision of the arbitrator shall be final and binding on the parties and may be entered and enforced in any court of competent jurisdiction by either party. The prevailing party in the arbitration proceedings shall be awarded reasonable attorneys’ fees, expert witness costs and expenses, and all other costs and expenses incurred directly or indirectly in connection with the proceedings, unless the arbitrator shall for good cause determine otherwise.

All arbitrations shall proceed on an individual basis. You agree that you may bring claims against the Company in arbitration only in your individual capacities and in so doing you hereby waive the right to a trial by jury, to assert or participate in a class action lawsuit or class action arbitration (either as a named-plaintiff or class member), and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. Notwithstanding anything to the contrary under the rules of the American Arbitration Association, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. If a court decides that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.

YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THESE TERMS, YOU ARE WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

14.3 Limitation to Time to File Claims.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES MUST BE COMMENCED WITHIN [ONE (1) YEAR] AFTER THE CAUSE OF ACTION AROSE; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY WAIVED AND BARRED.

15. Miscellaneous.

15.1 Waiver.

Except as otherwise set forth in this Agreement, no failure of the Company to exercise, or delay by the Company in exercising, any right, remedy, power, or privilege arising from this Agreement shall operate or be construed as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power, or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.

15.2 Severability.

If any term or provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.

15.3 Entire Agreement.

This Agreement, together with all documents referenced herein, constitutes the entire agreement between you and the Company with respect to the subject matter contained herein. This Agreement supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the subject matter hereof.

15.4 Headings.

Headings and titles of sections, clauses, and parts in this Agreement are for convenience only. Such headings and titles shall not affect the meaning of any provisions of the Agreement.

15.5 No Agency, Partnership or Joint Venture.

No agency, partnership, or joint venture has been created between you and the Company as a result of this Agreement. You do not have any authority of any kind to bind the Company in any respect whatsoever.

15.6 Assignment.

You shall not assign or delegate any of your rights or obligations under this Agreement without the prior written consent of the Company. Any purported assignment or delegation in violation of this Section shall be deemed null and void. No assignment or delegation shall relieve you of any of your obligations hereunder. The Company may freely assign or delegate its rights and obligations under this Agreement at any time. Subject to the limits on assignment stated above, this Agreement will inure to the benefit of, be binding on, and be enforceable against each of the parties hereto and their respective successors and assigns.

15.7 Export Laws.

The Services may be subject to U.S. export control laws and regulations. You agree to abide by these laws and their regulations (including, without limitation, the Export Administration Act and the Arms Export Control Act) and not to transfer, by electronic transmission or otherwise, any materials from the Services to either a foreign national or a foreign destination in violation of such laws or regulations.

16. Contact Information.

All notices of copyright infringement claims should be sent to the designated copyright agent as provided in Section 7 (User Content). All other feedback, comments, requests for technical support, and other communications relating to the Services should be directed to
mark@sunburstlandscaping.com.

Privacy Policy

Effective Date: July 4, 2023

Thank you for visiting https://sunburstlandscaping.com (the “Website”). Your privacy is important to us. This Privacy Policy (the “Policy”) describes the types of information Sunburst Landscaping (the “Company”, “us”, “we”, or “our”) may collect from you or that you may provide when you visit the Website and the products, features, materials, and services we offer (collectively with the Website, the “Services”). This Policy also describes our policies and procedures for collecting, using, maintaining, protecting, and disclosing that information.

 

This Policy applies to information we collect on the Website and through your use of the Services generally (including when you register for an account), and through communications between you and the Website (including email, text, and other electronic messages).

 

This Policy does not apply to information collected by third parties, including any websites, services, and applications that you elect to access through the Services.

 

Please review this Policy carefully. By accessing or using the Services (or by clicking on “accept” or “agree” to this Policy when prompted), you agree to the terms of this Policy on behalf of yourself or the entity or organization that you represent. If you do not agree to any term in this Policy, you should refrain from further use of our Services.

 

1. Changes to Our Privacy Policy.

 

This Policy was last revised on the date noted at the top of this page. We may update this Policy from time to time. If we make material changes, we will post the updated Policy on this page and notify you of such changes by means of an email to the email address specified in your account, a message on the Services, or through a notice on the Website home page. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

 

2. Information We Collect.

 

We receive several types of information about you from various sources, including (A) information and content that you give us; (B) automatically-collected information; and (C) demographic information or other aggregate information. Each is described in detail below.

 

2.1 Information and Content That You Give Us.

We collect personal information that you knowingly choose to disclose. This may include:

 

(a) Personal Information (or Data). Personal information, such as your name, address, email address, phone number, username, password, and any other information you directly provide us on or through the Services. This includes information you provide when you register or create an account, complete a questionnaire or a contest entry form, or make a request for customer service.

 

(b) Correspondences. Records and copies of your email messages together with your email address and our responses, if you choose to correspond with us through email, and records of your phone number, phone calls with us, and voice messages, if you choose to correspond with us via phone.

 

(c) User Content. Information or content you submit to be published or displayed on public areas of the Services or transmitted to other users of the Services or third parties (collectively, “User Content”). Your User Content is posted and transmitted to others at your own risk. The Company cannot control the actions of other users of the Services with whom you may choose to share your User Content. Therefore, we cannot and do not guarantee that your User Content will not be viewed by unauthorized persons.

 

(d) Transaction Information. Information about any purchase or transactions made on the Services. This includes payment information, such as your credit or debit card number and other card information; other account and authentication information; and billing, shipping, and contact details.

 

(e) Search Queries. Your search queries on the Website.

 

2.2 Information We Collect Automatically.

We may use a variety of technologies to collect certain information about your equipment, browsing actions, and patterns whenever you interact with the Services, including:

 

(a) Activity Information. Details of your visits to our Services, including the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; the time, frequency, and duration of your activities; and other information about your use of and actions on the Services.

 

(b) Equipment Information. Information about your computer and internet connection, including your computer operating system, IP address, browser type, and browser language.

 

(c) Location Information. Information about the location of your device, including GPS location, for purposes of enhancing or facilitating the Services. We may also use information about the location of the device you are using to help us understand how the Services and functionality are being used and to deliver more relevant advertising.

The gathering of this information may be used for maintaining the quality of the Services we provide, as well as providing overall general statistics related to the use of the Services. The technologies we use for this automatic data collection may include:

 

(a) Cookies. A cookie is a small data file stored on the hard drive of your computer either for only the duration of your visit on a website (“session cookies”) or for a fixed period (“persistent cookies”). Cookies contain information that can later be read by a web server. We may use cookies to provide you with a more personal and interactive experience on the Services.

 

(b) Web Beacons. Web beacons (also known as “clear gifs”, “pixel tags”, “web bugs”, and “single-pixel gifs”) are small files that are embedded in webpages, applications, and emails. Web beacons allow the Company, for example, to track who has visited those webpages or opened an email, test the effectiveness of our marketing, and compile other related website statistics.

 

(c) JavaScripts. JavaScripts are code snippets embedded in websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components.

 

(d) Entity Tags. Entity Tags are HTTP code mechanisms that allow portions of websites to be stored or “cached” within your browser and validates these caches when the website is opened, accelerating website performance since the web server does not need to send a full response if the content has not changed.

 

(e) HTML5 Local Storage. HTML5 local storage allows data from websites to be stored or “cached” within your browser to store and retrieve data in HTML5 pages when the website is revisited.

 

(f) Resettable Device Identifiers. Resettable device identifiers (also known as “advertising identifiers”) are similar to cookies and are found on many mobile devices and tablets (e.g., the “Identifier for Advertisers” or “IDFA” on Apple iOS devices and the “Google Advertising ID” on Android devices), and certain streaming media devices. Like cookies, resettable device identifiers are used to make online advertising more relevant.

This Policy does not cover the use of tracking technologies by third parties. The Services may contain links, content, advertising, or references to other websites by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies or other tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal information or they may collect information about your online activities over time and across different websites. Please be aware that we do not control these third parties’ tracking technologies or when and how they may be used. Therefore, the Company does not claim nor accept responsibility for any privacy policies, practices, or procedures of any third party. We encourage you to read the privacy statements and terms and conditions of linked or referenced websites you enter. If you have any questions about an ad or other targeted content, you should contact the responsible provider directly.

 

2.3 Demographic Information.

We may collect demographic, statistical, or other aggregate information that is about you, but individually does not identify you. Some of this information may be derived from personal information, but it is not personal information and cannot be tied back to you. Examples of such aggregate information include gender, age, race, household income, and political affiliation.

2.4 Information from Other Sources.

We may receive information about you from other sources and add it to our account information. We protect this information according to the practices described in this Policy, plus any additional restrictions imposed by the source of the data. These sources may include online and offline data providers, from which we obtain demographic, interest-based, and online advertising related data; publicly-available sources such as open government databases or social networks; and service providers who provide us with information, or updates to that information, based on their relationship with you. By gathering additional information about you, we can correct inaccurate information, enhance the security of your transactions, and give you product or service recommendations and special offers that are more likely to interest you.

 

3. How We Use Your Information.

We may use the information we collect about you in a variety of ways, including:

 

(a) to provide the Services and its content to you;

(b) to respond to comments and questions, and provide customer service;

(c) to fulfill the purpose for which you provide such information, or fulfill any other purpose disclosed by us when you provide the information;

(d) to communicate with you about your order, purchase, account, or subscription;

(e) to inform you about important changes to, or other news about, the Services or any of its features or content;

(f) to operate, maintain, improve, personalize, and analyze the Services;

(g) to monitor and analyze trends, usage, and activities for marketing or advertising purposes;

(h) to detect, prevent, or investigate security breaches, fraud, and other unauthorized or illegal activity;

(i) to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

(j) to maintain appropriate records for internal administrative purposes;

(k) to allow you to participate in interactive features on the Services;

(l) to send promotional communications, such as information about features, newsletters, offers, promotions, contests, and events;

(m) to share information across the Company’s products, services, and devices to provide a more tailored and consistent experience on all Company products, services, and devices that you use;

(n) to develop, test, troubleshoot, and improve new products, services, and features, including by conducting surveys and research, and testing and troubleshooting new products, services, and features;

(o) in any other way we may describe when you provide the information; and

(p) for any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

 

4. How We Share Your Information.

We may disclose aggregated or anonymized information about our users without any restrictions. We will not share your personal information that we collect or you provide as described in this Policy except in the following circumstances:

 

(a) With subsidiaries and affiliates for business purposes. To our subsidiaries and affiliated companies for purposes of management and analysis, decision-making, and other business purposes.

(b) When we work with service providers. To service providers, professional advisors, contractors, and other third parties that provide us with support services, such as payment processing, website hosting, information technology, sales, email and postal delivery, location mapping, product and service delivery, or analytics services, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

(c) When we become involved in a sale or transfer of the Company. If we become involved with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets (whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding), to business entities or people involved in the negotiation or transfer.

(d) When we are required by law. To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

(e) When we enforce our rights. To enforce or apply this Policy, our Terms of Use (https://sunburstlandscaping.com/termsofuse), and other agreements, including for billing and collection purposes.

(f) To help protect lawful interests. If we believe disclosure will help us protect the rights, property, or safety of the Company, our users, partners, agents, and others. This includes exchanging information with other companies and organizations for fraud protection, and spam and malware prevention.

(g) To fulfill the purpose for that information or with your consent. To fulfill the purpose for which you provide the information, for any other purpose disclosed by us when you provide the information, or with your consent.

(h) When we work with marketing service providers. To marketing service providers to assess, develop, and provide you with promotions and special offers that may interest you; administer contests, sweepstakes, and events; or for other promotional purposes.

(i) When we work with business partners. To third parties whom we have strategic marketing alliances or partnerships with to provide you information regarding products and services that we think will be of interest to you.

(j) Third-party platforms and social media networks. To third-party platforms and social media networks, if you have enabled features or functionality that link the Services to such a platform or network (such as logging into the Services using your account with the third party).

Information that you post on or through the public areas of the Services (e.g., in chat rooms, bulletin boards, and discussion groups) is generally accessible to, and may be collected and used by, others and may result in unsolicited messages or other forms of contact from others. Users of the Services are encouraged to exercise caution when providing personal information about themselves in public or interactive areas.

 

5. Detailed Information on the Personal Information We Collect

Personal Data is collected for the following purposes and using the following services:

 

5.1 Access to third-party accounts

This type of service allows Website to access Data from your account on a third-party service and perform actions with it. These services are not activated automatically, but require explicit authorization by the User.

 

Facebook account access (Facebook, Inc.): This service allows Website to connect with the User’s account on the Facebook social network, provided by Facebook, Inc.

 

Permissions asked: Business Management API; Chat; Mobile Messaging on behalf of Page; Page Messaging. 

 

Place of processing: United States – Privacy Policy

 

Category of personal information collected according to CCPA: internet information.

5.2 Advertising

This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on Website, possibly based on User interests. This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below. Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside Website. For more information, please check the privacy policies of the relevant services. In addition to any opt-out feature offered by any of the services below, Users may opt out by visiting the .

 

Google Ad Manager (LLC): Google Ad Manager is an advertising service provided by Google LLC that allows the Company to run advertising campaigns in conjunction with external advertising networks that the Company, unless otherwise specified in this document, has no direct relationship with. In order to opt out from being tracked by various advertising networks, Users may make use of Youronlinechoices. In order to understand Google’s use of data, consult Google’s partner policy.

 

This service uses the “DoubleClick” Cookie, which tracks use of Website and User behavior concerning ads, products and services offered. 

 

Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

Facebook Lookalike Audience (Facebook, Inc.): Facebook Lookalike Audience is an advertising and behavioral targeting service provided by Facebook, Inc. that uses Data collected through Facebook Custom Audience in order to display ads to Users with similar behavior to Users who are already in a Custom Audience list on the base of their past use of Website or engagement with relevant content across the Facebook apps and services. On the base of these Data, personalized ads will be shown to Users suggested by Facebook Lookalike Audience. 

 

Users can opt out of Facebook’s use of cookies for ads personalization by visiting this opt-out page

 

Place of processing: United States – Privacy Policy – Opt Out 

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

5.3 Analytic

 

The services contained in this section enable the Company to monitor and analyze web traffic and can be used to keep track of User behavior.

 

Google Analytics (Google LLC): Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. 

 

Personal Data processed: Tracker; Usage Data. 

 

Place of processing: United States – Privacy Policy – Opt Out. 

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

Google Ads conversion tracking (Google LLC): Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed on Website.

 

Personal Data processed: Tracker; Usage Data. 

 

Place of processing: United States – Privacy Policy 

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.): Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

 

Personal Data processed: Tracker; Usage Data. 

 

Place of processing: United States – Privacy Policy. 

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

5.4 Connecting Data

This type of service allows the Company to connect Data with third-party services disclosed within this privacy policy. This results in Data flowing through these services, potentially causing the retention of this Data.

 

Zapier (Zapier Inc.): Zapier is a workflow automation service provided by Zapier, Inc. that automates the movement of Data between (third-party) services.

 

Personal Data processed: Data communicated while using the service. 

 

Place of processing: United States – Privacy Policy

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

5.5 Contacting the User

 

Mailing list or newsletter (Website): By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning Website. Your email address might also be added to this list as a result of signing up to Website or after making a purchase. 

 

Personal Data processed: email address. 

 

Category of personal information collected according to CCPA: identifiers.

 

5.6 Handling Payments

 

Unless otherwise specified, Website processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. Website isn’t involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.

 

Stripe (Stripe Inc.): Stripe is a payment service provided by Stripe Inc. Personal Data processed: various types of Data as specified in the privacy policy of the service. 

 

Place of processing: United States – Privacy Policy

 

Category of personal information collected according to CCPA: internet information.

 

5.7 Managing contacts and sending messages

 

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.

 

These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

 

Mailgun (Mailgun Technologies, Inc.): Mailgun is an email address management and message sending service provided by Mailgun Technologies, Inc. 

 

Personal Data processed: email address.

 

Place of processing: United States – Privacy Policy

 

Category of personal information collected according to CCPA: identifiers. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

Twilio (Twilio Inc.): Twilio is a phone numbers management and communication service provided by Twilio, Inc.

 

Personal Data processed: phone number. 

 

Place of processing: United States – Privacy Policy

 

Category of personal information collected according to CCPA: identifiers. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

5.8 Remarketing and behavioral targeting

 

This type of service allows Website and its partners to inform, optimize and serve advertising based on past use of Website by the User. 

 

This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity. 

 

Some services offer a remarketing option based on email address lists. In addition to any opt-out feature provided by any of the services below, Users may opt out by the Network Advertising Initiative opt-out page.

 

Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

 

Google Ads Remarketing (Google LLC): Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC that connects the activity of Website with the Google Ads advertising network and the DoubleClick Cookie.  Users can opt out of Google’s use of cookies for ads personalization by visiting Google’s Ads Settings.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy – Opt Out

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

Facebook Custom Audience (Facebook, Inc.): Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of Website with the Facebook advertising network. 

 

Users can opt out of Facebook’s use of cookies for ads personalization by visiting this opt-out page.

 

Personal Data processed: email address and Tracker.

 

Place of processing: United States – Privacy Policy – Opt Out

 

Category of personal information collected according to CCPA: identifiers; internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

Facebook Remarketing (Facebook, Inc.): Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of Website with the Facebook advertising network. 

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy – Opt Out

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

5.9 Tag Management

This type of service helps the Company to manage the tags or scripts needed on Website in a centralized fashion. This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.

 

Google Tag Manager (Google Inc.): Google Tag Manager is a tag management service provided by Google LLC. 

 

Personal Data processed: Usage Data. 

 

Place of processing: United States – Privacy Policy. 

 

Category of personal information collected according to CCPA: internet information. 

 

This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

 

5.10 Microsoft Clarity and Microsoft Advertising

 

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.

 

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

.

 

6. Your Choices.

 

6.1 Mechanisms to Control Your Information.

 

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

 

(a) Cookies and Other Tracking Technologies. You may be able to set your browser to reject cookies and certain other technologies by adjusting the appropriate settings in your browser. Each browser is different, but many common browsers have preferences that may be adjusted to allow you to either accept or reject cookies and certain other technologies before they are set or installed, or allow you to remove or reject the use or installation of certain technologies altogether. We recommend that you refer to the Help menu in your browser to learn how to modify your browser settings. Please note that you cannot remove Flash cookies simply by changing your browser settings. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies or other tracking technologies, please note that some parts of the Services may become inaccessible or may not function properly.

 

(b) Promotional Communications from the Company. If you do not wish to have your contact information used by the Company to promote our own or third-party products or services, you can opt out by (i) informing us of your preference at the time you register for an account, complete an order form, sign up for our newsletter, or complete any other form on or through the Services which we collect your data]; (ii) modifying your user preferences in your account profile; (iii) following the opt-out instructions in the promotional emails we send you; or (iv) sending us an email stating your request. Please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications, including emails about your account or purchases.

 

(c) Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt out by (i) informing us of your preference at the time you register for an account, complete an order form, sign up for our newsletter, or complete any other form on or through the Services which we collect your data; (ii) modifying your user preferences in your account profile; (iii) following the opt-out instructions in the promotional emails we send you; or (iv) sending us an email stating your request.

 

(d) Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt out by modifying your user preferences in your account profile. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance or the Network Advertising Initiative, both of which maintain websites where people can opt out of interest-based advertising from their members. To opt out on these pages, visit www.AboutAds.info and www.networkadvertising.org.

 

(e) Location Information. You may be able to adjust the settings of your device so that information about your physical location is not sent to us or third parties by (a) disabling location services within the device settings; or (b) denying certain websites or applications permission to access location information by changing the relevant preferences and permissions in your device or browser settings. Please note that your location may be derived from your GPS, WiFi, Bluetooth, and other device settings. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer.

 

(f) Voice Transmissions. you may be able to adjust the settings of your device so that your voice transmissions cannot be sent to us or third parties by (a) disabling microphone and speech recognition services within the device settings; or (b) denying certain websites or mobile applications permission to access microphone and speech recognition services by changing the relevant preferences or permissions in your device or browser settings.

 

6.2 How We Respond to Do Not Track Signals.

 

“Do Not Track” is a privacy preference you can set in most web browsers. When you turn on this preference, it sends a signal or message to the websites you visit indicating that you do not wish to be tracked. Please note that we currently do not respond to Do Not Track browser settings.

7. Accessing and Correcting Your Information.

 

You may send us an email to request access to, correct, or remove any personal information that you have provided to us. You may also access, correct, or remove your personal information by logging into the Website and visiting your account profile page. We cannot delete your personal information except by also deleting your account.

 

We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

 

If you delete your User Content from the Services or your account, copies of your User Content may remain viewable in cached and archived pages, or might have been copied or stored by other users of the Services.

 

8. California Privacy Rights.

 

This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the business running Website and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).

 

The provisions contained in this section apply to all Users (Users are referred to below, simply as “you”, “your”, “yours”), who are consumers residing in the state of California, United States of America, according to the “California Consumer Privacy Act of 2018” (the “CCPA”), as updated by the “California Privacy Rights Act” (the “CPRA”) and subsequent regulations. For such consumers, these provisions supersede any other possibly divergent or conflicting provisions contained in the privacy policy.

 

This part of the document uses the term “personal information“ as defined in the California Consumer Privacy Act (CCPA/CPRA).

 

8.1 Categories of personal information collected, used, sold, or shared

 

In this section we summarize the categories of personal information that we’ve collected, used, sold, or shared and the purposes thereof. You can read about these activities in detail in the section titled “Detailed information on the processing of Personal Data” within this document.

 

(a) Information we collect: the categories of personal information we collect. We have collected the following categories of personal information about you: identifiers, commercial information and internet information. We do not collect sensitive personal information. We will not collect additional categories of personal information without notifying you.

(b) What are the purposes for which we use your personal information? Unless stated otherwise inside the “Detailed information on the processing of Personal Data” section, we will not retain your personal information for longer than is reasonably necessary for the purpose(s) they have been collected for.

(c) How we collect information: what are the sources of personal information we collect?We collect the above-mentioned categories of personal information, either directly or indirectly, from you when you use Website. For example, you directly provide your personal information when you submit requests via any forms on Website. You also provide personal information indirectly when you navigate Website, as personal information about you is automatically observed and collected. Finally, we may collect your personal information from third parties that work with us in connection with the Service or with the functioning of this Application and features thereof.

(d) How we use the information we collect: disclosing of your personal information with third parties for a business purpose. For our purposes, the word “third party” means a person who is not any of the following: a service provider or a contractor, as defined by the CPRA (CCPA amendment). We disclose your personal information with the third parties listed in detail in the section titled “Detailed information on the processing of Personal Data” within this document. These third parties are grouped and categorized in accordance with the different purposes of processing.

(e) Sales of your personal information. For our purposes, the word “sale” means any “selling, renting, releasing, disclosing, disseminating, making available, transferring or otherwise communicating orally, in writing, or by electronic means, a consumer’s personal information by the business to a third party, for monetary or other valuable consideration”, as defined by the CPRA (CCPA amendment). This means that, for example, a sale can happen whenever an application runs ads, or makes statistical analyses on the traffic or views, or simply because it uses tools such as social network plugins and the like. For our purposes, the word “sharing” means any “sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged”, as defined by the CPRA (CCPA amendment). Please note that the exchange of personal information with a service provider pursuant to a written contract that meets the requirements set by the CPRA (CCPA amendment), does not constitute a sale or sharing of your personal information.

(f) Your right to opt out of the sale or sharing of your personal information and how you can exercise it. We sell or share your personal information with the third parties listed in detail in the section titled “Detailed information on the processing of Personal Data” within this document. These third parties are grouped and categorized in accordance with the different purposes of processing. You have the right to opt out of the sale or sharing of your personal information. This means that whenever you request us to stop selling or sharing your personal information, we will abide by your request. Such requests can be made freely, at any time, without submitting any verifiable request. To fully exercise your right to opt out, you can contact us at any time using the contact details provided in this document. For a simplified opt-out method you can also use the privacy choices link provided on Website. If you want to submit requests to opt out of the sale or sharing of personal information via a user-enabled global privacy control, like the Global Privacy Control (“GPC”), you are free to do so and we will abide by such request. The GPC consists of a setting or extension in the browser or mobile device and acts as a mechanism that websites can use to indicate they support the GPC signal. If you want to use GPC, you can download and enable it via a participating browser or browser extension. More information about downloading GPC is available here. We use any personal information collected from you in connection with the submission of your opt-out request solely for the purposes of complying with the opt-out request. Once you have opted out, we are required to wait at least 12 months before asking whether you have changed your mind.

 

8.2 Your privacy rights under the California Consumer Privacy Act and how to exercise them

 

The right to access personal information: the right to know and to portability.

 

You have the right to request that we disclose to you:

 

  • the categories of personal information that we collect about you;

  • the sources from which the personal information is collected;

  • the purposes for which we use your information;

  • to whom we disclose such information;

  • the specific pieces of personal information we have collected about you.

You also have the right to know what personal information is sold or shared and to whom. In particular, you have the right to request two separate lists from us where we disclose:

the categories of personal information that we sold or shared about you and the categories of third parties to whom the personal information was sold or shared;

 

the categories of personal information that we disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose.

The disclosure described above will be limited to the personal information collected or used over the past 12 months. If we deliver our response electronically, the information enclosed will be “portable”, i.e. delivered in an easily usable format to enable you to transmit the information to another entity without hindrance – provided that this is technically feasible.

The right to request the deletion of your personal information

 

You have the right to request that we delete any of your personal information, subject to exceptions set forth by the law (such as, including but not limited to, where the information is used to identify and repair errors on Website, to detect security incidents and protect against fraudulent or illegal activities, to exercise certain rights etc.).

 

7If no legal exception applies, as a result of exercising your right, we will delete your personal information and notify any of our service providers and all third parties to whom we have sold or shared the personal information to do so – provided that this is technically feasible and doesn’t involve disproportionate effort.

 

The right to correct inaccurate personal information

You have the right to request that we correct any inaccurate personal information we maintain about you, taking into account the nature of the personal information and the purposes of the processing of the personal information.

 

The right to opt out of sale or sharing of personal information and to limit the use of your sensitive personal information

 

You have the right to opt out of the sale or sharing of your personal information. You also have the right to request that we limit our use or disclosure of your sensitive personal information.

The right of no retaliation following opt-out or exercise of other rights (the right to non-discrimination)

We will not discriminate against you for exercising your rights under the CPRA (CCPA amendment). This means that we will not discriminate against you, including, but not limited to, by denying goods or services, charging you a different price, or providing a different level or quality of goods or services just because you exercised your consumer privacy rights.

However, if you refuse to provide your personal information to us or ask us to delete or stop selling your personal information, and that personal information or sale is necessary for us to provide you with goods or services, we may not be able to complete that transaction.

To the extent permitted by the law, we may offer you promotions, discounts, and other deals in exchange for collecting, keeping, or selling your personal information, provided that the financial incentive offered is reasonably related to the value of your personal information.

How to exercise your rights

To exercise the rights described above, you need to submit your verifiable request to us by contacting us via the details provided in this document.

 

For us to respond to your request, it’s necessary that we know who you are. Therefore, you can only exercise the above rights by making a verifiable request which must:

 

provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative;

 

describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We will not respond to any request if we are unable to verify your identity and therefore confirm the personal information in our possession actually relates to you.

Making a verifiable consumer request does not require you to create an account with us. We will use any personal information collected from you in connection with the verification of your request solely for the purposes of verification and shall not further disclose the personal information, retain it longer than necessary for purposes of verification, or use it for unrelated purposes.

If you cannot personally submit a verifiable request, you can authorize a person registered with the California Secretary of State to act on your behalf.

If you are an adult, you can make a verifiable request on behalf of a minor under your parental authority.

You can submit a maximum number of 2 requests over a period of 12 months.

How and when we are expected to handle your request

We will confirm receipt of your verifiable request within 10 days and provide information about how we will process your request.

 

We will respond to your request within 45 days of its receipt. Should we need more time, we will explain to you the reasons why, and how much more time we need. In this regard, please note that we may take up to 90 days to fulfill your request.

 

Our disclosure(s) will cover the preceding 12-month period. Only with regard to personal information collected on or after January 1, 2022, you have the right to request that we disclose information beyond the 12-month period, and we will provide them to you unless doing so proves impossible or would involve a disproportionate effort.

 

Should we deny your request, we will explain you the reasons behind our denial.

 

We do not charge a fee to process or respond to your verifiable request unless such request is manifestly unfounded or excessive. In such cases, we may charge a reasonable fee, or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind it.

9. Virginia Privacy Rights.

 

This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the controller running this Application and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).

 

The provisions contained in this section apply to all Users (Users are referred to below, simply as “you”, “your”, “yours”), who are consumers residing in the Commonwealth of Virginia, according to the “Virginia Consumer Data Protection Act” (the “VCDPA”), and, for such consumers, these provisions supersede any other possibly divergent or conflicting provisions contained in the privacy policy.

 

This part of the document uses the term “personal data” as defined in the VCDP

 

9.1 Categories of personal information collected, used, sold, or shared

In this section we summarize the categories of personal information that we’ve collected, used, sold, or shared and the purposes thereof. You can read about these activities in detail in the section titled “Detailed information on the processing of Personal Data” within this document.

(a) How and when we are expected to handle your request. In this section, we summarize the categories of personal data that we’ve processed and the purposes thereof. You can read about these activities in detail in the section titled “Detailed information on the processing of Persona Data” within this document.

(b) Categories of personal data we collect. We have collected the following categories of personal data: identifiers, commercial information and internet information We do not collect sensitive data. We will not collect additional categories of personal data without notifying you.

(c) Why we process your personal data. To find out why we process your personal data, you can read the sections titled “Detailed information on the processing of Personal Data” and “The purposes of processing” within this document. We won’t process your information for unexpected purposes, or for purposes incompatible with the purposes originally disclosed, without your consent. You can freely give, deny, or withdraw such consent at any time using the contact details provided in this document.

(d) How we use the data we collect: sharing of your personal data with third parties. We share your personal data with the third parties listed in detail in the section titled “Detailed information on the processing of Personal Data” within this document. These third parties are grouped and categorized in accordance with the different purposes of processing. For our purposes, the word “third party” means “a natural or legal person, public authority, agency, or body other than the consumer, controller, processor, or an affiliate of the processor or the controller” as defined by the VCDPA

(e) Sale of your personal data. For our purposes, the word “sale” means any “exchange of personal data for monetary consideration by us to a third party“ as defined by the VCDPA. Please note that according to the VCDPA, the disclosure of personal data to a processor that processes personal data on behalf of a controller does not constitute a sale. As specified in the “Detailed information on the processing of Personal Data” section of this document, our use of your personal information may be considered a sale under VCDPA.

(f) Your right to opt out of the sale of your personal data and how you can exercise it. You have the right to opt out of the sale of your personal data. This means that whenever you request us to stop selling your data, we will abide by your request. To fully exercise your right to opt out you can contact us at any time using the contact details provided in this document. We use any personal data collected from you in connection with the submission of your opt-out request solely for the purpose of complying with the request.

(g) Processing of your personal data for targeted advertising. For our purposes, the word “targeted advertising” means “displaying advertisements to you where the advertisement is selected based on personal data obtained from your activities over time and across nonaffiliated websites or online applications to predict your preferences or interests” as defined by the VCDPA. To find out more details on the processing of your personal data for targeted advertising purposes, you can read the section titled “Detailed information on the processing of Personal Data” within this document.

(h) Your right to opt out of the processing of your personal data for targeted advertising and how you can exercise it. You have the right to opt out of the processing of your personal data for targeted advertising. This means that whenever you ask us to stop processing your data for targeted advertising, we will abide by your request. To fully exercise your right to opt out you can contact us at any time, using the contact details provided in this document. We use any personal data collected from you in connection with the submission of your opt-out request solely for the purposes of complying with the opt-out request.

 

9.2 Your privacy rights under the Virginia Consumer Data Protection Act and how to exercise them

You may exercise certain rights regarding your data processed by us. In particular, you have the right to do the following:

 

access personal data: the right to know. You have the right to request that we confirm whether or not we are processing your personal data. You also have the right to access such personal data.

 

correct inaccurate personal data. You have the right to request that we correct any inaccurate personal data we maintain about you, taking into account the nature of the personal data and the purposes of the processing of the personal data.

 

request the deletion of your personal data. You have the right to request that we delete any of your personal data.

 

obtain a copy of your personal data. We will provide your personal data in a portable and usable format that allows you to transfer data easily to another entity – provided that this is technically feasible.

 

opt out of the processing of your personal data for the purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

 

non-discrimination. We will not discriminate against you for exercising your rights under the VCDPA. This means that we will not, among other things, deny goods or services, charge you a different price, or provide a different level or quality of goods or services just because you exercised your consumer privacy rights. However, if you refuse to provide your personal data to us or ask us to delete or stop selling your personal data, and that personal data or sale is necessary for us to provide you with goods or services, we may not be able to complete that transaction. To the extent permitted by the law, we may offer a different price, rate, level, quality, or selection of goods or services to you, including offering goods or services for no fee, if you have exercised your right to opt out, or our offer is related to your voluntary participation in a bona fide loyalty, rewards, premium features, discounts, or club card program.

How to exercise your rights

To exercise the rights described above, you need to submit your request to us by contacting us via the contact details provided in this document.

For us to respond to your request, we need to know who you are

We will not respond to any request if we are unable to verify your identity using commercially reasonable efforts and therefore confirm that the personal data in our possession actually relates to you. In such cases, we may request that you provide additional information which is reasonably necessary to authenticate you and your request.

 

Making a consumer request does not require you to create an account with us. However, we may require you to use your existing account. We will use any personal data collected from you in connection with your request solely for the purposes of authentication, without further disclosing the personal data, retaining it longer than necessary for purposes of authentication, or using it for unrelated purposes.

 

If you are an adult, you can make a request on behalf of a minor under your parental authority.

How and when we are expected to handle your request

We will respond to your request without undue delay, but in all cases and at the latest within 45 days of its receipt. Should we need more time, we will explain to you the reasons why, and how much more time we need. In this regard, please note that we may take up to 90 days to fulfill your request.

 

Should we deny your request, we will explain to you the reasons behind our denial without undue delay, but in all cases and at the latest within 45 days of receipt of the request. It is your right to appeal such decision by submitting a request to us via the details provided in this document. Within 60 days of receipt of the appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If the appeal is denied you may contact the Attorney General to submit a complaint.

 

We do not charge a fee to respond to your request, for up to two requests per year. If your request is manifestly unfounded, excessive or repetitive, we may charge a reasonable fee or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind them.

10. How We Protect Your Information.

We take reasonable precautions to secure your personal information. We have implemented technical, physical, and administrative security measures designed to reduce the risk of loss, misuse, unauthorized access, disclosure, or modification of your information. We have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect. All information you provide to us is stored on secure servers behind firewalls. When you transmit highly sensitive information (such as a credit card number) through the Services, we encrypt the transmission of that information using Secure Sockets Layer (SSL) technology.

 

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

 

While we have employed security technologies and procedures to assist in safeguarding your personal information, no system or network can be guaranteed to be 100% secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or any other Services

11. Terms of Use.

If you choose to visit the Services, your visit and any dispute over privacy are subject to this Policy and our Terms of Use (https://sunburstlandscaping.com/termsofuse), including limitations on damages, resolution of disputes, and application of the law of the state of AZ.

12. Cookie Policy.

 

Website uses Trackers. To learn more, the User may consult the Cookie Policy (https://sunburstlandscaping.com/cookiepolicy).

 

13. Contact Us.

We welcome your questions, comments, and concerns about privacy. You can contact us at:

Sunburst Landscaping

7753 West Golden Lane, Peoria, AZ 85345

info@support.sunburstlandscaping.com

Cookie Policy

Effective Date: July 4, 2023

Thank you for visiting https://sunburstlandscaping.com (the “Website”). This Cookie Policy (the “Policy”) describes the types of technologies that help Sunburst Landscaping (the “Company”, “us”, “we”, or “our”) to achieve the purposes when you visit the Website and the products, features, materials, and services we offer (collectively with the Website, the “Services”).

 

For simplicity, all such technologies are defined as “Trackers” within this document – unless there is a reason to differentiate.

 

For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

 

Some of the purposes for which Trackers are used may also require the User’s consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

 

Website uses Trackers managed directly by the Company (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.

 

The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Company or the relevant provider. Some of them expire upon termination of the User’s browsing session.

 

In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers – in the linked privacy policies of the respective third-party providers or by contacting the Company.

 

To find more information dedicated to Californian consumers and their privacy rights, Users may the Privacy Policy (https://sunburstlandscaping.com/privacypolicy).

 

Please review this Policy carefully. By accessing or using the Services (or by clicking on “accept” or “agree” to this Policy when prompted), you agree to the terms of this Policy on behalf of yourself or the entity or organization that you represent. If you do not agree to any term in this Policy, you should refrain from further use of our Services.

 

  1. Activities strictly necessary for the operation of Website and delivery of the Service

     

Website uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

 

  1. Other activities involving the use of Trackers

     

2.1 Measurement

 

Website uses Trackers to measure traffic and analyze User behavior with the goal of improving the Service.

 

  1. Analytics

The services contained in this section enable the Company to monitor and analyze web traffic and can be used to keep track of User behavior.

 

3.1 Google Analytics (Google LLC)

 

Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of Website, to prepare reports on its activities and share them with other Google services.

 

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy – Opt Out.

 

3.2 Google Ads conversion tracking (Google LLC)

 

Google Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed on Website.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy.

 

3.3 Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)

 

Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy.

 

3.4 Targeting & Advertising

 

Website uses Trackers to deliver personalized marketing content based on User behavior and to operate, serve and track ads.

 

  1. Advertising

     

This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on Website, possibly based on User interests.

 

This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.

 

Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside

 

Website. For more information, please check the privacy policies of the relevant services.

 

In addition to any opt-out feature offered by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

 

Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

 

4.1 Google Ad Manager (Google LLC)

 

Google Ad Manager is an advertising service provided by Google LLC that allows the Company to run advertising campaigns in conjunction with external advertising networks that the Company, unless otherwise specified in this document, has no direct relationship with. In order to opt out from being tracked by various advertising networks, Users may make use of Youronlinechoices. In order to understand Google’s use of data, consult Google’s partner policy.

 

This service uses the “DoubleClick” Cookie, which tracks use of Website and User behavior concerning ads, products and services offered.

 

Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy.

 

4.2 Facebook Lookalike Audience (Facebook, Inc.)

 

Facebook Lookalike Audience is an advertising and behavioral targeting service provided by Facebook, Inc. that uses Data collected through Facebook Custom Audience in order to display ads to Users with similar behavior to Users who are already in a Custom Audience list on the base of their past use of Website or engagement with relevant content across the Facebook apps and services. On the base of these Data, personalized ads will be shown to Users suggested by Facebook Lookalike Audience.

 

Users can opt out of Facebook’s use of cookies for ads personalization by visiting this opt-out page.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy – Opt Out.

 

  1. Remarketing and behavioral targeting

     

This type of service allows Website and its partners to inform, optimize and serve advertising based on past use of Website by the User.

 

This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.

 

Some services offer a remarketing option based on email address lists.

 

In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

 

Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

 

5.1 Google Ads Remarketing (Google LLC)

 

Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC that connects the activity of Website with the Google Ads advertising network and the DoubleClick Cookie.

 

Users can opt out of Google’s use of cookies for ads personalization by visiting Google’s Ads Settings.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy – Opt Out.

 

5.2 Facebook Custom Audience (Facebook, Inc.)

 

Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of Website with the Facebook advertising network.

 

Users can opt out of Facebook’s use of cookies for ads personalization by visiting this opt-out page.

 

Personal Data processed: email address and Tracker.

 

Place of processing: United States – Privacy Policy – Opt Out.

 

5.3 Facebook Remarketing (Facebook, Inc.)

 

Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of Website with the Facebook advertising network.

 

Personal Data processed: Tracker and Usage Data.

 

Place of processing: United States – Privacy Policy – Opt Out.

 

  1. How to manage preferences and provide or withdraw consent

     

There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant:

 

Users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers.

 

Additionally, whenever the use of Trackers is based on consent, Users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available.

 

It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the User’s initial consent.

 

Other Trackers in the browser’s local memory may be cleared by deleting the browsing history.

 

With regard to any third-party Trackers, Users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party’s privacy policy, or by contacting the third party.

 

6.1 Locating Tracker Settings

 

Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses:

 

(a) Google Chrome

(b) Mozilla Firefox

(c) Apple Safari

(d) Microsoft Internet Explorer

(e) Microsoft Edge

(f) Brave

(g) Opera

 

Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings, such as the device advertising settings for mobile devices, or tracking settings in general (Users may open the device settings, view and look for the relevant setting).

 

6.2 Advertising industry specific opt-outs

 

Notwithstanding the above, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

 

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

 

  1. Company and Data Controller

Sunburst Landscaping

 

7753 West Golden Lane, Peoria, AZ 85345

 

Company contact email: info@support.sunburstlandscaping.com

 

Since the use of third-party Trackers through the Website cannot be fully controlled by the Company, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.

 

Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Company should they wish to receive any further information on the use of such technologies by Website.

 

  1. Definitions and legal references

8.1 Personal Information (or Data)

 

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

 

8.2 Usage Data

 

Information collected automatically through Website (or third-party services employed in Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

 

8.3 User

 

The individual using Website who, unless otherwise specified, coincides with the Data Subject.

 

8.4 Data Subject

 

The natural person to whom the Personal Data refers.

 

8.5 Data Processor (or Data Supervisor)

 

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

 

8.6 Data Controller (or Company)

 

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of Website. The Data Controller, unless otherwise specified, is the Owner of the Website.

 

8.7 Website (or this Application)

 

The means by which the Personal Data of the User is collected and processed.

 

8.8 Service

 

The service provided by Website as described in the relative terms (if available) and on this site/application.

 

8.9 Cookie

 

Cookies are Trackers consisting of small sets of data stored in the User’s browser.

 

8.10 Tracker

 

Tracker indicates any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User’s device.

 

8.11 European Union (or EU)

 

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

 

8.12 Legal information

 

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

 

This privacy policy relates solely to the Website, if not stated otherwise within this document.